Rachel Czapp

Enthusiast
DISC Type : i

Customer Success Manager at Fivetran

Denver, Colorado, United States

Overview

Rachel has no verified overview

Personality Overview

Story Driven

Consensus Focused

Non-Confrontational

They prefer to build relationships rather than staying totally transactional.  Unlike D or C types, they are convinced more by stories and testimonials. They tend to be agreeable by nature, so take their promises with a pinch of salt.


Topics They Care About

Rachel has no verified topics they care about

Media Appearances

Rachel has no verified media appearances

Work History

11-2024
Customer Success Manager at Fivetran
3-2023 - 6-2024
Account Executive, Growth Business at Salesforce
12-2021 - 2-2023
Account Executive at VMware Carbon Black
3-2021 - 12-2021
Business Development Representative at VMware Carbon Black
6-2019 - 3-2021
Scrum Master at Southwest Airlines

Education

2015 - 2019
Industrial and Systems Engineering from The Ohio State University

More Information

Social Presence :

Prographics :

Exp : 10 Location : Denver, Colorado, United States Job Level : Middle Designation : Customer Success Manager at Fivetran
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Insights For Selling To Rachel

During A Call Or A Meeting

DO's

  • Maintain high, positive energy and convey confidence
  • Give them the opportunity to lead the conversation where possible
  • Invite them for a lunch or a drink/coffee

DONT's

  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t be excessively objective, be like a storyteller with them
  • Avoid overloading them with too much information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rachel is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Rachel

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Rachel move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Rachel take some risk or not?

  • They can take some low-probability risks if needed.

You And Rachel

Personality Compatibility


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