Rachel Rivers is an experienced leader in the utilities industry, currently serving as the Head of Customer Life Cycle at SmartestEnergy. With a Masters degree from the University of Exeter, she has progressed through several roles within the company, including energy forecasting and deal capture.
Rachel has built her career entirely at SmartestEnergy, advancing from a manager-level position to her current leadership role.
Rachel Rivers
Head of Customer Life Cycle at SmartestEnergy
Stowmarket, England, United Kingdom
Overview
Topics They Care About
Customer Experience
Her role as Head of Customer Life Cycle indicates a primary focus on managing and improving the entire journey for SmartestEnergy's customers.
Team Building
Actively posts about job opportunities on her team, indicating she is focused on recruiting and developing talent for sales support functions.
Energy Forecasting
A previous role as Head of Deal Capture and Energy Forecasting highlights her expertise in analyzing and predicting energy market trends.
Media Appearances
Rachel has no verified media appearances
Work History
4-2022
Head of Customer Life Cycle at SmartestEnergy
3-2020 - 4-2022
Head of Deal Capture and Energy Forecasting at SmartestEnergy
7-2019 - 3-2020
Deal Capture Manager at SmartestEnergy
Education
Master's degree from University of Exeter
More Information
Social Presence :
Prographics :
Exp : 6
Location : Stowmarket, England, United Kingdom
Job Level : Mid-senior
Designation : Head of Customer Life Cycle at SmartestEnergy
