Rafath Fathima in

Rafath Fathima

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Manager - Enterprise Transformation at Firstsource
📍 Bengaluru, Karnataka, India

Rafath is a Manager of Enterprise Transformation at Firstsource with 18 years of experience in service excellence and HR technology. She is adept at driving business performance through transformation initiatives and dynamic work culture.

Rafath is passionate about people and has interests in companies like Unilever and Genpact. She holds a Bachelor of Arts from Bangalore University.

Rafath is Yellow Belt Six Sigma certified for successfully completing "PROJECT SMILE".

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Experience
22 Years
Current Role
Manager - Enterprise Transformation
Job Level
Middle
Location
Bengaluru, Karnataka, India
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Rafath cares about

HR Technology
Rafath has extensive experience leading end-to-end implementations of HR technology modules like Taleo Recruitment & Onboarding and SAP SuccessFactors Recruiting.
Enterprise Transformation
As a Manager of Enterprise Transformation, she actively contributes to organizational success through best-in-class transformation initiatives and execution skills.
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Career

Work history

1-2019 - 5-2025
Manager - Enterprise Transformation
Firstsource
1-2019 - 5-2025
Manager Human Resources Technology
Firstsource
8-2003
Manager - Enterprise Transformation
Firstsource
2003 - 2018
Senior Executive
Firstsource
In the press

Media appearances

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Education
Bachelor of Arts - BA
Bangalore University
Bachelor of Arts
Bangalore University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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