Ragini is a results-driven presales professional with over nine years of experience in the IT services sector, specializing in CCaaS. She excels in consultative selling, customer experience management, and solution architecture, holding a Master of Engineering from College of Engineering, Guindy.
She has earned multiple professional certifications, including from NICE, Genesys, and a recent OCI Gen AI certification from Oracle, demonstrating a commitment to continuous learning and staying current with industry advancements.
Unique fact: Ragini holds accredited presales professional certifications from both NICE and Genesys, key competitors in the contact center space.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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