Ray Callan

Enthusiast
DISC Type : i

Service Operations Manager at Hertz

Dublin, County Dublin, Ireland

Overview

Ray has no verified overview

Personality Overview

Optimistic

Non-Confrontational

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They are more about building relationships than just cutting deals. They are generally friendly, so be careful when relying on their word.

Topics They Care About

Ray has no verified topics they care about

Media Appearances

Ray has no verified media appearances

Work History

8-2024
Service Operations Manager at Hertz
1-2015 - 8-2024
Service Operations Manager at Canon UK & Ireland
3-2013 - 12-2014
Service Operations Manager at Canon UK & Ireland
10-2008 - 2-2013
Document Services Manager at Océ Ireland
3-2006 - 9-2008
Snr Team Leader, Document Services at Hertz Europe Service Centre

Education

1989 - 1995
Education details unavailable from Peebles High School

More Information

Social Presence :

Prographics :

Exp : 27 Location : Dublin, County Dublin, Ireland Job Level : Middle Designation : Service Operations Manager at Hertz
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Insights For Selling To Ray

During A Call Or A Meeting

DO's

  • Compliment them about their personality if you get a chance
  • Refer to interesting customer testimonials and stress on great customer experience
  • Speak from experience about success that the product has seen with other customers

DONT's

  • Don't be critical or challenge them openly, they can react defensively
  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t be too formal with them, they trust informality more

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ray is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Ray

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Ray move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Ray take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Ray

Personality Compatibility


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