Rebecca Bollom

Wildcard
DISC Type : cis

Director of Customer Success, Payments at CATALIS

Magnolia, Texas, United States

Overview

Rebecca has no verified overview

Personality Overview

Curious But Skeptical

Requires Proof

ROI Driven

They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions  They are often friendly and nice, but can sometimes suprise you with their piercing questions  They typically tend to be late adopters even when they seem friendly and excited about what you have to sell

Topics They Care About

Rebecca has no verified topics they care about

Media Appearances

Rebecca has no verified media appearances

Work History

8-2024
Director of Customer Success, Payments at CATALIS
8-2023 - 1-2024
Associate Director of Customer Success at Purchasing Platform, Inc.
12-2022 - 8-2023
CS Program Management Lead - Jaspersoft at Cloud Software Group (Formerly TIBCO Software, Inc)
8-2022 - 8-2023
Lead Customer Success Professional - Jaspersoft at Cloud Software Group (Formerly TIBCO Software, Inc)
4-2020 - 8-2022
Sr. Customer Success Manager / Small-Midsize Business at Cloud Software Group (Formerly TIBCO Software, Inc)

Education

1996 - 2000
Bachelor of Science - BS from Sam Houston State University

More Information

Social Presence :

Prographics :

Exp : 12 Location : Magnolia, Texas, United States Job Level : Mid-senior Designation : Director of Customer Success, Payments at CATALIS
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Insights For Selling To Rebecca

During A Call Or A Meeting

DO's

  • Focus on immediate action-items rather than the larger goals
  • Share testimonials from known people and give multiple examples of product value
  • Ask them questions to understand their needs better while staying affable

DONT's

  • Don't ask them to move fast, let them take their time and digest all the information
  • Avoid winging it with them particularly, answer a question only if you know the answer well
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rebecca is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Rebecca

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Rebecca move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Rebecca take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Rebecca

Personality Compatibility


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