Rebecca Havrilla

Examiner
DISC Type : cs

Senior Customer Success Manager at Numerator

Mentor, Ohio, United States

Overview

Rebecca has no verified overview

Personality Overview

Tough To Convince

Status Quo Seeker

Process Oriented

They are quite aware of their needs and limitations, so they are unlikely to over-promise.  They are thorough and always follow a systematic approach. Being observant comes to them naturally.

Topics They Care About

Rebecca has no verified topics they care about

Media Appearances

Rebecca has no verified media appearances

Work History

1-2024
Senior Customer Success Manager at Numerator
11-2021 - 1-2024
Customer Success Manager - Mid-Market at Numerator
10-2020 - 11-2021
Sr Solution Specialist at Numerator
6-2019 - 10-2020
Engagement Manager at Numerator
4-2017 - 6-2019
Subscription Coordinator at Numerator

Education

2010 - 2014
Advertising from Lake Erie College
2006 - 2010
Education details unavailable from Notre Dame Cathedral Latin High School

More Information

Social Presence :

Prographics :

Exp : 16 Location : Mentor, Ohio, United States Job Level : Middle Designation : Senior Customer Success Manager at Numerator
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Insights For Selling To Rebecca

During A Call Or A Meeting

DO's

  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Expect them to be slow and cautious, encourage them to ask more questions
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them

DONT's

  • Don't be very accepting if that is your natural style, stay firm
  • Don't push them too hard to make fast decisions, give them time
  • Avoid getting into storytelling mode, especially when they ask specific questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rebecca is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Rebecca

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Rebecca move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Rebecca take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Rebecca

Personality Compatibility


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