Renata Gregório

Observer
DISC Type : ic

Assistente de atendimento ao cliente at Cury Construtora

Osasco, São Paulo, Brazil

Overview

Renata Gregório has a strong background in customer-centric roles, with extensive experience in lead management, client relations, and back-office operations, particularly within the construction industry. She is adept at developing projects to streamline service and holds a Bachelors in Human Sciences from Fac fito faculdade de tecnologia de Osasco.


She has specialized experience in analyzing documentation for real estate financing with Caixa Econômica Federal (CEF).

Personality Overview

Example Seeker

Value Driven

Curious

They often ask many questions and rely heavily on information and documentation.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally good communicators and can be hard to convince.

Topics They Care About

Customer Lifecycle
Her experience covers the entire customer journey, from lead capture and sales funnels to ongoing service and retention efforts.
Service Optimization
She has a background in developing projects designed to streamline customer service processes and achieve more positive outcomes.
Real Estate Financing
Possesses direct experience with the nuances of analyzing documentation for housing financing programs through Caixa Econômica Federal (CEF).

Media Appearances

Renata has no verified media appearances

Work History

10-2023
Assistente de atendimento ao cliente at Cury Construtora
3-2021
Layoff/position eliminated at Career Break
3-2021 - 6-2022
Assistente de Costumer Center at Construtora Tenda
2-2019 - 3-2021
Atendimento ao cliente / Retenção at Sem Parar

Education

Bacharelado em Ciências Humanas from Fac fito faculdade de tecnologia de Osasco

More Information

Social Presence :

Prographics :

Exp : 7 Location : Osasco, São Paulo, Brazil Job Level : N/A Designation : Assistente de atendimento ao cliente at Cury Construtora
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Insights For Selling To Renata

During A Call Or A Meeting

DO's

  • Share testimonials from known people and give multiple examples of product value
  • Focus on immediate action-items rather than the larger goals
  • Invite them for a social do but don’t rely solely on the relationship

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Renata is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Renata

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Renata move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Renata take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Renata

Personality Compatibility


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