Ricardo Mayo, CIA®, CAMS®, Compliance Officer by CNBV®

Critic
DISC Type : C

Head of Internal Audit GSC Mexico at HSBC at HSBC

Mexico

Overview

Ricardo is a financial services veteran with 20 years of experience, currently leading HSBCs Internal Audit team in the Mexico Global Service Center. He specializes in financial crime risk, compliance, and virtual end-to-end audits for the US. He is a Certified Internal Auditor and Anti-Money Laundering Specialist.

He is passionate about building strong team connections and fostering a positive work environment. Ricardo actively organizes and participates in team-building events, such as the GSC Mexico Family Day, to strengthen relationships among colleagues and their families outside of their typical work responsibilities.

Ricardo was an invited speaker at the Fraud and Risk Management Latin America 2025 Conference, sharing his extensive industry insights.

Personality Overview

Information Seeker

Negotiator

Objective Thinker

They don’t appreciate bells and whistles unless backed by data.  They prefer to analyze logically and value objective facts over emotions. They like to take decisions independently and do not seek others' support often.

Topics They Care About

Financial Crime Risk
Holds a CAMS certification and has extensive experience managing audits for Anti-Money Laundering, Anti-Bribery, and Sanctions across Latin America.
Internal Audit
Leads a team of 15 in HSBC's GSC, supporting US operations through virtual, end-to-end audits, demonstrating expertise in nearshoring.
Team Culture
Organizes events like family days to help his team connect and strengthen their relationships beyond normal work duties.

Media Appearances

Ricardo has no verified media appearances

Work History

1-2023
Head of Internal Audit GSC Mexico at HSBC at HSBC
9-2018 - 1-2023
Subdirector de Auditoría LAM Financial Crime Risk & Compliance at HSBC
12-2016 - 9-2018
Manager Sr Financial Crime Risk Assurance (Second Line of Defense) at HSBC
1-2015 - 11-2016
Gerente de Contraloría Normativa (Second Line of Defense) at Principal Financial Group México
4-2012 - 1-2015
Gerente de Auditoría at Centro de Apoyo al Microempresario CAME

Education

2014 - 2014
Maestría en Administración de Negocios from Universidad de las Américas, A.C.
2002 - 2006
Licenciatura en Contaduría from Universidad Nacional Autónoma de México

More Information

Social Presence :

Prographics :

Exp : 18 Location : Mexico Job Level : Mid-senior Designation : Head of Internal Audit GSC Mexico at HSBC at HSBC
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Insights For Selling To Ricardo

During A Call Or A Meeting

DO's

  • Be ready for penetrating questions and critical examination of your pitch
  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.

DONT's

  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Don’t try too hard to build a relationship with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ricardo is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Ricardo

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Ricardo move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Ricardo take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Ricardo

Personality Compatibility


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