Rich Wright

Evaluator
DISC Type : scd

Partnerships Manager at Tenzo - Restaurant PerformanceOps

London, England, United Kingdom

Overview

Rich Wright is a Partnerships Manager at Tenzo, leveraging 18 years of deep experience in the hospitality industry. His background combines hands-on operational management from roles at European Pubs Ltd with a current focus on driving growth through strategic technology partnerships. He is a certified Project Management Professional (PMP) and a graduate of the University of Warwick Business School.

Outside of his core role, Rich is passionate about the evolution of the hospitality industry. He actively participates in community discussions and events, such as Ops Club sessions on AI, to stay at the forefront of emerging trends. He frequently travels to connect with partners and learn more about different markets, including recent trips to Amsterdam.

He transitioned from managing pubs and restaurants for over a decade into a key partnerships role within the hospitality tech sector.

Personality Overview

Thorough Evaluator

Quality Focused

Hard To Convince

They are not very likely to become strong advocates of your product or service  They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They focus on the results, but can still be quite procedural and analytical about how to get there

Topics They Care About

AI in Hospitality
He recently attended multiple industry sessions focused on the practical uses of AI in hospitality, showing a strong interest in how technology is shaping the future of operations.
Strategic Partnerships
His current role and professional headline are centered on building and leveraging partnerships to drive mutual growth, and he actively promotes his company's partnership activities.
Restaurant Performance
His company, Tenzo, specializes in Restaurant PerformanceOps, and his extensive background in P&L management and operations shows a career-long focus on improving business metrics.

Media Appearances

Rich has no verified media appearances

Work History

1-2026
Partnerships Manager at Tenzo - Restaurant PerformanceOps
9-2024 - 1-2026
Strategic Partnerships Associate at Tenzo - Restaurant PerformanceOps
2-2019 - 4-2024
Business Development & Strategy Manager at European Pubs Ltd
9-2014 - 5-2018
General Manager at European Pubs Ltd
10-2012 - 9-2014
Bar Manager at Alpine Bars

Education

2006 - 2009
Bachelor of Science - BS from University of Warwick - Warwick Business School
2000 - 2005
Education details unavailable from Marlborough College

More Information

Social Presence :

Prographics :

Exp : 15 Location : London, England, United Kingdom Job Level : Middle Designation : Partnerships Manager at Tenzo - Restaurant PerformanceOps
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Insights For Selling To Rich

During A Call Or A Meeting

DO's

  • Be prepared for comments or questions that are critical of your product or your claims
  • Keep a professional, business-like approach; especially if you tend to get informal quickly
  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples

DONT's

  • Don’t focus on relationship, focus purely on the merit of your product
  • Avoid too much small talk, just a few formal pleasantries should be fine
  • Don’t nudge them to do something by using the logic that others have done the same

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rich is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Rich

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Rich move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Rich take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Rich

Personality Compatibility


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