Sam Benson

Enthusiast
DISC Type : i

Enterprise Implementation & Pilot Manager at Tenzo - Restaurant PerformanceOps

Surrey, England, United Kingdom

Overview

Sam Benson is a driven Enterprise Implementation Consultant at Tenzo, leveraging his cross-functional experience from KFC to manage technology and operations projects. A graduate of Edinburgh Napier University, he specializes in both agile and waterfall project management to deliver business-changing initiatives for hospitality and QSR clients.

He is an expert on the top metrics for boosting restaurant performance, including guest experience ratings, sales growth, and labor as a percentage of sales.

Personality Overview

Amiable & Agreeable

Consensus Focused

Non-Confrontational

They prefer to build relationships rather than staying totally transactional.  They tend to be agreeable by nature, so take their promises with a pinch of salt.
 Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Restaurant Performance
His role at Tenzo is centered on implementing solutions that help restaurants and hotels optimize their operational performance through data.
F&B Operations
He works directly with major hotel groups like IHG and InterContinental to elevate their Food & Beverage operations using performance-enhancing technology.
Dynamic Pricing
He provides expert commentary on how restaurants should approach menu pricing, advising quarterly reviews and adjustments based on costs and market changes.

Media Appearances

Sam has no verified media appearances

Work History

1-2025
Enterprise Implementation & Pilot Manager at Tenzo - Restaurant PerformanceOps
11-2022 - 1-2025
Enterprise Implementation Consultant at Tenzo - Restaurant PerformanceOps
1-2020 - 10-2022
Training Implementation Manager at KFC UK & Ireland
11-2018 - 1-2020
Restaurant Systems Manager at KFC UK & Ireland
1-2017 - 11-2018
Ops Implementation Manager - Home delivery at KFC UK & Ireland

Education

2010 - 2014
Ba (Hons) from Edinburgh Napier University
2007 - 2009
A Levels from Lancaster Royal Grammar School

More Information

Social Presence :

Prographics :

Exp : 15 Location : Surrey, England, United Kingdom Job Level : Middle Designation : Enterprise Implementation & Pilot Manager at Tenzo - Restaurant PerformanceOps
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Insights For Selling To Sam

During A Call Or A Meeting

DO's

  • Refer to interesting customer testimonials and stress on great customer experience
  • Invite them for a lunch or a drink/coffee
  • Give them the opportunity to lead the conversation where possible

DONT's

  • Avoid overloading them with too much information
  • Don’t be excessively objective, be like a storyteller with them
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sam is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Sam

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Sam move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Sam take some risk or not?

  • They can take some low-probability risks if needed.

You And Sam

Personality Compatibility


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