Richard James

Commander
DISC Type : D

Director of Transformation at Essex Partnership University NHS Foundation Trust

Congleton, England, United Kingdom

Overview

Richard James is a board-trusted Transformation Director who specializes in recovering and delivering complex, high-risk programmes and portfolios valued from £30m to over £100m. He has extensive experience in ERP implementation, M&A integration, and operating model redesign, recently serving five years as Director of Transformation at an NHS Trust.

He has a demonstrated interest in supporting the next generation of professionals, having acted as a mentor to emerging technology talent, advising on leadership development and client strategy.

Unique fact: Richard was appointed to reset and deliver John Lewis & Partners largest-ever change programme, valued at over £70 million.

Personality Overview

Decisive

Strong-Willed

Impact-Driven

They prefer to move quickly, and expect the same from others.  They like to stay in control of the negotiation or defining of the terms. They are less concerned about the product and more about its potential impact.

Topics They Care About

Programme Recovery
Specializes in stabilizing and re-baselining off-track or high-risk programmes, particularly in ERP and technology transformation.
Healthcare Transformation
Recently led a portfolio of c200 transformational projects over five years at Essex Partnership University NHS Foundation Trust.
Portfolio Governance
Focuses on mobilizing robust governance frameworks and financial controls to strengthen executive confidence and ensure project delivery.

Media Appearances

Richard has no verified media appearances

Work History

2-2021
Director of Transformation at Essex Partnership University NHS Foundation Trust
4-2020 - 3-2021
Governance & Controls Lead (Contract) at Prenetics
12-2019 - 10-2020
Business Development Director & Doris Mentor at Doris
6-2019 - 10-2019
Interim Transformation Director at JLA Group
11-2017 - 12-2018
Programme Director (Contract) at John Lewis & Partners

Education

1986 - 1991
National Diploma from South Cheshire College
1981 - 1986
Education details unavailable from Alsager Comprehensive

More Information

Social Presence :

Prographics :

Exp : 31 Location : Congleton, England, United Kingdom Job Level : Mid-senior Designation : Director of Transformation at Essex Partnership University NHS Foundation Trust
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Insights For Selling To Richard

During A Call Or A Meeting

DO's

  • Objectively showcase the impact that your product creates
  • Help them weigh the risks by sharing objective proof points without becoming too analytical
  • Be respectful but crisp

DONT's

  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Do not spend too much time focusing on product tech or features
  • Avoid being too verbose

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Richard is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Richard

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Richard move?

  • If convinced, they can reach decisions quite fast.
  • Can Richard take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Richard

Personality Compatibility


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