Rick Duany, MBA

Critic
DISC Type : C

Senior Account Manager at LINQ

Charlotte, North Carolina, United States

Overview

Rick is a results-driven account management professional with over seven years of experience in customer success and strategic sales. He holds an MBA and has a proven track record of driving revenue growth, evidenced by top performance awards at previous companies. He is skilled in delivering consultative, high-value solutions in fast-paced environments.

Based on his education at UNC Charlotte and his successful tenure with the Charlotte Hornets, Rick likely maintains a strong connection to the Charlotte area and its sports scene. He appreciates the collaborative effort it takes to achieve success, as shown by his gratitude towards those who have supported his career journey.

Unique fact: While working for the Charlotte Hornets, he was ranked #1 in revenue out of a team of twelve sales representatives.

Personality Overview

ROI Driven

Objective Thinker

Information Seeker

They prefer to analyze logically and value objective facts over emotions.  They like to take decisions independently and do not seek others' support often. Unless the value is proven by data, they are unlikely to value fancy features.

Topics They Care About

Customer Success
A certified CSM professional who has won multiple awards for achieving the highest client renewal and expansion rates.
Strategic Selling
Holds a certification in "Strategic Selling with Perspective" and has a history of being a top revenue producer in sales roles.
AI Consulting
Identifies as an AI Consultant in his professional headline and follows major technology companies like Microsoft and IBM.

Media Appearances

Rick has no verified media appearances

Work History

5-2025
Senior Account Manager at LINQ
7-2023 - 5-2025
Strategic Account Executive at Freedom Star Consulting
10-2017 - 5-2023
Account Manager | Channel Partner Manager at Securly
11-2016 - 12-2017
Business Development Manager at Securly
11-2015 - 10-2016
Sales Consultant at Charlotte Hornets

Education

2008 - 2012
Marketing from University of North Carolina at Charlotte
Master of Business Administration - MBA from Trident University International

More Information

Social Presence :

Prographics :

Exp : 10 Location : Charlotte, North Carolina, United States Job Level : Middle Designation : Senior Account Manager at LINQ
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Insights For Selling To Rick

During A Call Or A Meeting

DO's

  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • Be ready to answer many clarity-seeking questions and requests for information
  • Be ready for penetrating questions and critical examination of your pitch

DONT's

  • Make extra effort to not seem pushy or confrontational
  • Don't give superficial answers, they are easily rattled by them
  • Don’t rush them till they have clearly gotten all the necessary information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rick is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Rick

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Rick move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Rick take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Rick

Personality Compatibility


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