Rick McDonald

Commander
DISC Type : D

Senior Voice Engineer at Blackstone

New York City Metropolitan Area, United States

Overview

Rick McDonald is a telecommunications leader and Senior Voice Engineer at Blackstone, specializing in modernizing unified communications and contact center platforms. Colleagues describe him as passionate, driven, and reliable. He holds a Bachelor of Fine Arts from the New York Institute of Technology, blending technical expertise with a creative background.

His fine arts degree and a publication on creating a micro-budget horror film highlight a strong passion for filmmaking and content creation. This interest in storytelling and production complements his professional role as a content and marketing strategist, showcasing a unique mix of artistic and engineering skills.

He is the author of a publication on the process of making a micro-budget horror film.

Personality Overview

Candid & Clear

Impact-Driven

Very Quick

They respond better to strong and respectful interactions.  More than the product, they care about the effectiveness of the product. They are not focused on building rapport and relationships.

Topics They Care About

AI Agent Orchestration
His recent social media activity indicates a strong focus on the shift from simple AI prompting to the orchestration of AI agents to execute complex workflows.
UC Modernization
He specializes in transforming legacy voice, unified communications, and contact center environments into scalable, modernized platforms to improve user experience and reduce costs.
Independent Filmmaking
His Bachelor of Fine Arts degree and a publication on making a micro-budget horror film demonstrate a significant personal passion and expertise in filmmaking.

Media Appearances

Rick has no verified media appearances

Work History

4-2021
Senior Voice Engineer at Blackstone
3-2017
Co-Founder at RJ Media
11-2016 - 4-2021
Manager, Telecommunications & UC / Lead Engineer at UnitedHealth Group
1-2015 - 11-2016
Telecommunications Supervisor /Lead Engineer at UnitedHealth Group
1-2014 - 12-2017
Co-Founder at LinkLite Communications

Education

2005 - 2009
Bachelor of Fine Arts from New York Institute of Technology-Old Westbury
2001 - 2005
Education details unavailable from Benjamin N Cardozo High School

More Information

Social Presence :

Prographics :

Exp : 20 Location : New York City Metropolitan Area, United States Job Level : Mid-senior Designation : Senior Voice Engineer at Blackstone
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Insights For Selling To Rick

During A Call Or A Meeting

DO's

  • Get to the point quickly instead of spending time doing small talk
  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.

DONT's

  • Avoid being a storyteller and don’t try to oversell
  • Don’t take too much time in sending them information if they ask for any
  • Don’t be in a rush to invite them for a social meet and greet

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rick is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Rick

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Rick move?

  • They can take decisions very fast if you manage to convince them.
  • Can Rick take some risk or not?

  • The risks don’t matter much to them.

You And Rick

Personality Compatibility


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