Rick McDonald in

Rick McDonald

Commander · DISC type D
Senior Voice Engineer at Blackstone
📍 New York City Metropolitan Area, United States

Rick McDonald is a telecommunications leader and Senior Voice Engineer at Blackstone, specializing in modernizing unified communications and contact center platforms. Colleagues describe him as passionate, driven, and reliable. He holds a Bachelor of Fine Arts from the New York Institute of Technology, blending technical expertise with a creative background.

His fine arts degree and a publication on creating a micro-budget horror film highlight a strong passion for filmmaking and content creation. This interest in storytelling and production complements his professional role as a content and marketing strategist, showcasing a unique mix of artistic and engineering skills.

He is the author of a publication on the process of making a micro-budget horror film.

Read the full overview →
Experience
20 Years
Current Role
Senior Voice Engineer
Job Level
Mid-senior
Location
New York City Metropolitan Area, United States
Personality Overview

How Rick shows up

Candid & Clear
Impact-Driven
Very Quick

They respond better to strong and respectful interactions. More than the product, they care about the effectiveness of the product. They are not focused on building rapport and relationships.

Priorities

Topics Rick cares about

AI Agent Orchestration
His recent social media activity indicates a strong focus on the shift from simple AI prompting to the orchestration of AI agents to execute complex workflows.
UC Modernization
He specializes in transforming legacy voice, unified communications, and contact center environments into scalable, modernized platforms to improve user experience and reduce costs.
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Career

Work history

4-2021
Senior Voice Engineer
Blackstone
3-2017
Co-Founder
RJ Media
11-2016 - 4-2021
Manager, Telecommunications & UC / Lead Engineer
UnitedHealth Group
1-2015 - 11-2016
Telecommunications Supervisor /Lead Engineer
UnitedHealth Group
1-2014 - 12-2017
Co-Founder
LinkLite Communications
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2005 - 2009
Bachelor of Fine Arts
New York Institute of Technology-Old Westbury
2001 - 2005
Education details unavailable
Benjamin N Cardozo High School
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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