Ritesh Jain

Researcher
DISC Type : Cs

Sr Director and General Manager, Engage at Razorpay

Bengaluru, Karnataka, India

Overview

Ritesh is a product leader with over 10 years of experience, currently incubating Transaction-Led Marketing as Sr. Director and General Manager at Razorpay. A Nutanix IPO alum with an MBA from IIM Kozhikode, he specializes in product strategy and vision. Colleagues describe him as a transparent, articulate, and delivery-oriented leader.

He is passionate about solving customer problems with technology, grounding his product philosophy in customer empathy, continuous improvement, and outcome-driven execution. Ritesh believes in leading by example and focuses on measuring what truly matters to drive success and innovation in fast-paced startup environments.

He was part of the founding team at Nutanix that designed, validated, and launched a new software-defined networking and security product from scratch.

Personality Overview

Soft Communicator

Perfectionist

Self-Disciplined

Being observant comes to them naturally.  They tend to be clear about their needs and limitations and are unlikely to promise too much. The only way to convince them is by showing them examples and ample proof.

Topics They Care About

Gift Card Solutions
His recent focus is on scaling gift card infrastructure for corporate partnerships, trade payouts, and employee rewards, emphasizing reliability and seamless redemption.
AI in Marketing
Focuses on using AI with payment data to deliver a tenfold return on marketing investment, as highlighted in his professional headline.
Transaction-Led Marketing
Leads the initiative to transform payment touchpoints into an intelligent media network, helping marketing teams decode customer journeys and improve returns.

Media Appearances

Ritesh has no verified media appearances

Work History

6-2022
Sr Director and General Manager, Engage at Razorpay
9-2021 - 6-2022
Director of Product Management at Zeta Suite
9-2019 - 9-2021
Head of Product at Drishti
1-2018 - 9-2019
Principal Product Manager at Nutanix
1-2016 - 12-2017
Senior Product Manager at Nutanix

Education

2010 - 2012
MBA from Indian Institute of Management, Kozhikode
2020 - 2020
Deep Learning Specialization from Coursera

More Information

Social Presence :

Prographics :

Exp : 16 Location : Bengaluru, Karnataka, India Job Level : Senior Designation : Sr Director and General Manager, Engage at Razorpay
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Insights For Selling To Ritesh

During A Call Or A Meeting

DO's

  • Actively address their concerns around change, risk, and acceptance by users
  • Use phrases like 'results based on data', 'measurable proof', 'X% growth' etc.
  • Share whitepapers or case studies that showcase measurable results instead of just telling customer stories

DONT's

  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.
  • Don’t overhype the product/pitch, keep it measured
  • Don't ask them to move fast, let them take their time and digest all the information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ritesh is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Ritesh

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Ritesh move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Ritesh take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Ritesh

Personality Compatibility


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