Rob Lynch

Observer
DISC Type : ic

Sr. Technical Manager at Dell EMC

Greater St. Louis, United States

Overview

Rob Lynch is a Senior Technology Manager and Tech Ops Leader with over 25 years of experience delivering on ambitious targets in challenging environments. His expertise spans the entire product lifecycle, from innovation and development at Mastercard to release management and technical services at Thomson Reuters. He is ITIL v3 certified.

During his time at Thomson Reuters, he had international management responsibilities for teams across Bangkok, Hong Kong, London, New York, Saint Louis, and Los Angeles.

Personality Overview

Example Seeker

Value Driven

Curious

They are likely to ask many questions and look heavily for supporting information.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally strong communicators and are not easy to convince.

Topics They Care About

Tech Operations
Reflects his headline as a "Tech Ops Leader" and his extensive background managing infrastructure, support, and networks for global companies.
Customer Success
A core part of his headline and experience, responsible for managing key customer, partner, and bank relationships at both Mastercard and Thomson Reuters.
Product Lifecycle
His career demonstrates deep involvement in the full product lifecycle, including innovation, development, testing, and release management.

Media Appearances

Rob has no verified media appearances

Work History

11-2016
Sr. Technical Manager at Dell EMC
2-2016 - 10-2016
Product Leader - Innovation & Development at Mastercard
1-2011 - 1-2016
Director - Technical Services at Thomson Reuters
2-2009 - 3-2011
Global Manager - Product Qualifications at Thomson Reuters
4-2007 - 4-2009
Senior Product Engineer at Thomson Reuters

Education

Education details unavailable from University of Missouri-Saint Louis

More Information

Social Presence :

Prographics :

Exp : 18 Location : Greater St. Louis, United States Job Level : Middle Designation : Sr. Technical Manager at Dell EMC
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Insights For Selling To Rob

During A Call Or A Meeting

DO's

  • Help them understand the risk aspect fully while inspiring confidence
  • Invite them for a social do but don’t rely solely on the relationship
  • Focus on immediate action-items rather than the larger goals

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rob is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Rob

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Rob move?

  • They like to analyze well and then make their decisions.
  • Can Rob take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Rob

Personality Compatibility


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