Robert Lupone

Questioner
DISC Type : c

Chief Information Officer at Forever New Clothing

Greater Melbourne Area, Australia

Overview

Robert Lupone is the Chief Information Officer at Forever New Clothing, an innovative technology leader with extensive experience in the retail, entertainment, and manufacturing sectors. He specializes in driving digital transformation and rebuilding team cultures to achieve business outcomes. Robert holds a Bachelor of Business from RMIT University.

At his previous role with Lovisa, he led a cloud migration that improved data processing speeds by 65%, enabling more personalized customer experiences.

Personality Overview

Not Easily Convinced

Systematic

Value Seeker

They are more likely than others to negotiate on pricing and terms.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They prefer to analyze every situation thoroughly.


Topics They Care About

Retail Transformation
As CIO for global retailers Lovisa and Forever New, he has focused on using technology to enhance omnichannel capabilities and personalize shopping experiences.
Team Empowerment
He is a scheduled speaker on empowering teams to be agents of change and has a proven ability to rebuild team cultures and inject new ways of thinking.
Cloud Infrastructure
He led a successful migration to AWS at Lovisa, highlighting his expertise in leveraging cloud services to improve performance and enable scalability for global retail operations.

Media Appearances

Robert has no verified media appearances

Work History

8-2025
Chief Information Officer at Forever New Clothing
1-2025 - 7-2025
General Manager Information Technology at TLC Healthcare
11-2023 - 12-2024
Head of Technology Transformation at Bizcap Australia & New Zealand
7-2023 - 8-2025
Consultant at Self Employed
10-2021 - 6-2023
Chief Information Officer at Lovisa Pty Ltd

Education

2014 - 2017
Masters from Australian Institute of Management
2004 - 2007
Bachelor of Business from RMIT University

More Information

Social Presence :

Prographics :

Exp : 19 Location : Greater Melbourne Area, Australia Job Level : Leadership Designation : Chief Information Officer at Forever New Clothing
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Insights For Selling To Robert

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • If you have a lower priced product compared to the competition, call out the same

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Avoid rushing them, be polite and patient
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Robert is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Robert

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Robert move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Robert take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Robert

Personality Compatibility


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