Rodrigo C.

Activist
DISC Type : Cd

Global Support Vendor Manager at Docusign

São Paulo, Brazil

Overview

Rodrigo is a results-driven Senior Global Vendor Manager at DocuSign with a background from Uber and Google. He specializes in architecting and scaling global BPO operations, cultivating strategic vendor partnerships across EMEA and LATAM. Colleagues describe him as strategic, focused, kind, and an enthusiastic lead with strong relationship-building skills.

He has a deep appreciation for technologys potential, often reflecting on its broader applications and impact. Rodrigo shows a keen interest in how technology, particularly AI, is structured and implemented within organizations to drive meaningful results and innovation.

He recently earned a certification in Leveraging AI in Contact Centers to improve customer experience.

Personality Overview

Meticulous

Value Conscious

Perfectionist

They focus on objectivity in a pitch and pay little attention to bells and whistles.  They respond well to confident salespeople. They care equally about the product and its potential impact.

Topics They Care About

Global BPO Operations
His career at DocuSign, Uber, and Google has focused on architecting, launching, and scaling BPO operations and vendor partnerships across the EMEA and LATAM regions.
AI in Customer Experience
He is certified in leveraging AI in contact centers and actively shares content on the strategic implementation of AI, including the partnership between DocuSign and OpenAI.
Strategic Partnerships
His professional summary highlights his focus on transforming vendor interactions into strategic alliances that drive operational excellence and unlock cost efficiencies.

Media Appearances

Rodrigo has no verified media appearances

Work History

11-2024
Global Support Vendor Manager at Docusign
5-2022 - 9-2024
LATAM Vendor Operations Manager at Uber
9-2019 - 5-2022
EMEA Vendor Operations Manager at Uber
7-2018 - 7-2019
BPO AdWords Digital Marketing Service Delivery Lead /Ops Lead , Accenture for Google at Accenture Portugal
6-2017 - 7-2018
BPO AdWords SMB Digital Marketing Lead, Accenture for Google at Accenture

Education

2015 - 2016
Cambridge from IBAT Dublin
1997 - 2001
Bachelor's degree from Universidade Paulista

More Information

Social Presence :

Prographics :

Exp : 25 Location : São Paulo, Brazil Job Level : Middle Designation : Global Support Vendor Manager at Docusign
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Insights For Selling To Rodrigo

During A Call Or A Meeting

DO's

  • Get to the point quickly instead of spending too much time on pleasantries
  • Be crisp while making the pitch
  • Stress on the business value that your product offers

DONT's

  • Refrain from asking too many questions
  • Don’t try to be an alpha salesperson, give them equal space
  • Avoid long winding pitches, stay objective

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rodrigo is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Rodrigo

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Rodrigo move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Rodrigo take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Rodrigo

Personality Compatibility


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