Rodrigo C. in

Rodrigo C.

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Global Support Vendor Manager at Docusign
📍 São Paulo, Brazil

Rodrigo is a results-driven Senior Global Vendor Manager at DocuSign with a background from Uber and Google. He specializes in architecting and scaling global BPO operations, cultivating strategic vendor partnerships across EMEA and LATAM. Colleagues describe him as strategic, focused, kind, and an enthusiastic lead with strong relationship-building skills.

He has a deep appreciation for technologys potential, often reflecting on its broader applications and impact. Rodrigo shows a keen interest in how technology, particularly AI, is structured and implemented within organizations to drive meaningful results and innovation.

He recently earned a certification in Leveraging AI in Contact Centers to improve customer experience.

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Experience
25 Years
Current Role
Global Support Vendor Manager
Job Level
Middle
Location
São Paulo, Brazil
Personality Overview

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Communication Style
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Priorities

Topics Rodrigo cares about

Global BPO Operations
His career at DocuSign, Uber, and Google has focused on architecting, launching, and scaling BPO operations and vendor partnerships across the EMEA and LATAM regions.
AI in Customer Experience
He is certified in leveraging AI in contact centers and actively shares content on the strategic implementation of AI, including the partnership between DocuSign and OpenAI.
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Career

Work history

11-2024
Global Support Vendor Manager
Docusign
5-2022 - 9-2024
LATAM Vendor Operations Manager
Uber
9-2019 - 5-2022
EMEA Vendor Operations Manager
Uber
7-2018 - 7-2019
BPO AdWords Digital Marketing Service Delivery Lead /Ops Lead , Accenture for Google
Accenture Portugal
6-2017 - 7-2018
BPO AdWords SMB Digital Marketing Lead, Accenture for Google
Accenture
In the press

Media appearances

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Education
2015 - 2016
Cambridge
IBAT Dublin
1997 - 2001
Bachelor's degree
Universidade Paulista
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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