Rodrigo Rojas Ramirez
Subdirector de Experiencia de Cliente at Grupo Financiero Banorte
📍 Mexico City Metropolitan Area
As the Subdirector of Customer Experience at Grupo Financiero Banorte, Rodrigo is a leader in banking and fintech with a focus on product management. He holds an MBA from IPADE Business School and is dedicated to creating services that enhance customer loyalty and drive ROI.
Rodrigo is proud to be part of a team that works to improve financial products, simplify customers lives, and contribute to community development through innovation.
He is part of the Banorte team that was recognized as the “Most Innovative Bank in Latin America” in 2024 by The Banker.
Read the full overview →Current Role
Subdirector de Experiencia de Cliente
Location
Mexico City Metropolitan Area
Personality Overview
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Priorities
Topics Rodrigo cares about
Customer Experience
He believes CX is no longer optional in banking, but the core engine for ROI and customer loyalty, focusing on creating simple and human experiences.
Banking Innovation
Expresses great pride in his team at Banorte being named the “Most Innovative Bank in Latin America, ” highlighting his passion for cutting-edge financial services.
Career
Work history
12-2022
Subdirector de Experiencia de Cliente
Grupo Financiero Banorte
2-2022 - 11-2022
Product Manager
YAYDOO
10-2021 - 2-2022
Operations & Experience Manager
YAYDOO
8-2018 - 10-2021
COO
Doopla
6-2017 - 9-2017
Summer Financial Manager Associate
Citi
In the press
Media appearances
No media yetWe could not find public media appearances for this person.
Education
2016 - 2018
MBA
IPADE Business School
2017 - 2017
MBA EXCHANGE
ESCA Morocco
Social presence
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