Ross McNay

Observer
DISC Type : ic

Chief Operating Officer / SMF24 at BACB plc

United Kingdom

Overview

Ross McNay is the Chief Operating Officer (SMF24) at BACB plc, an experienced financial services leader with a career spanning over two decades. He specializes in operational risk management, a field in which he has held several director-level positions at institutions including The Bank of London and BACB plc.

His expertise encompasses key regulatory frameworks such as Basel II and ICAAP, alongside enhancing cyber frameworks. He appears focused on building strong teams, frequently sharing hiring opportunities and working with senior leadership on strategic operational initiatives to strengthen the banks capabilities.

Personality Overview

Value Driven

Assertive

Curious

They are generally strong communicators and are not easy to convince.  They ask a lot of questions and rely heavily on information and collaterals. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Operational Risk
His entire senior career, including roles as Head of Operational Risk and COO, has been centered on this specialization within financial services for over 20 years.
Cyber Frameworks
He has shown a direct interest in enhancing the cyber framework at BACB and working with the bank's senior leadership team on this key area.
Regulatory Compliance
His background includes deep expertise in financial regulations and frameworks such as Basel II and the Internal Capital Adequacy Assessment Process (ICAAP).

Media Appearances

Ross has no verified media appearances

Work History

2-2025
Chief Operating Officer / SMF24 at BACB plc
1-2024 - 2-2025
Deputy Chief Operating Officer at BACB plc
3-2022 - 1-2024
Director - Operational Risk at The Bank of London
10-2018 - 3-2022
Director at BACB plc
9-2015 - 9-2018
Head of Operational Risk at BACB plc

Education

Ross has no verified education history

More Information

Social Presence :

Prographics :

Exp : 20 Location : United Kingdom Job Level : Leadership Designation : Chief Operating Officer / SMF24 at BACB plc
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Insights For Selling To Ross

During A Call Or A Meeting

DO's

  • Be prepared for a lot of questions, answer them objectively
  • Share testimonials from known people and give multiple examples of product value
  • Build rapport, it will come handy to handle hard questions later

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Avoid making offhand commitments
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ross is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Ross

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Ross move?

  • They like to analyze well and then make their decisions.
  • Can Ross take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Ross

Personality Compatibility


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