Claire Gates

Visionary
DISC Type : Ds

Global Head of Payments & Solutions at Crown Agents Bank

London, England, United Kingdom

Overview

Claire Gates is a payments and Fintech executive with over 25 years of experience at firms like Crown Agents Bank, American Express, Citi, and Mastercard. A Warwick Business School MBA holder, she excels in driving revenue growth, international expansion, and securing regulatory licenses. People who have worked with her describe her as energetic, inspiring, focused, and dedicated.

Outside of her executive roles, Claire is a passionate advocate for women in the financial sector, actively campaigning for more female involvement and serving as a mentor for various business school incubator programs. She is the mother of two daughters and has spoken about the challenge of balancing her personal and professional life.

She initially studied and worked in chemical process engineering before entering the financial services industry by chance after completing her MBA.

Personality Overview

Early Adopter

Objective Evaluator

Fast But Thoughtful

They exhibit a rare combination of being result-oriented but patient at the same time.  They might take some time to make their mind up but once they do, they don't change it easily. Reading between the lines and seeing beyond your words comes naturally to them.

Topics They Care About

Cross-Border Payments
Her current role at Crown Agents Bank and recent article focus on enabling payments in hard-to-reach and emerging markets.
Financial Inclusion
In a recent article and webinar, she highlighted how payment infrastructure can drive financial inclusion and sustainable development in emerging markets.
Women in Fintech
She is a passionate activist for women in finance, mentors for business schools, and was named one of the 'Most Influential Women in Payments'.

Media Appearances

Claire Gates - Global Head of Payments at Crown Agents Bank. Featured in Apple Podcasts

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Claire Gates - Global Head of Payments at Crown Agents Bank | The .... Featured in YouTube

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The Power of Reinvention – Women Who Make It Happen (featuring Claire Gates, Global Head of Payments & Solutions, Crown Agents Bank). Featured in Spotify (Women Who Make It Happen)

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Work History

8-2024
Global Head of Payments & Solutions at Crown Agents Bank
1-2024 - 7-2024
Interim Chief Executive Officer at Mahalo Mobile Technologies Ltd
10-2022 - 12-2023
Chief Commercial Officer (CCO) at Huboo Technologies Limited
4-2021 - 9-2022
Chief Commercial Officer (CCO) at PPRO
8-2017 - 3-2021
CEO Paysafe Pay Later (embedded Finance) at Paysafe Group

Education

Master of Business Administration - MBA from University of Warwick - Warwick Business School
BEng from Newcastle University

More Information

Social Presence :

Prographics :

Exp : 20 Location : London, England, United Kingdom Job Level : Mid-senior Designation : Global Head of Payments & Solutions at Crown Agents Bank
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Insights For Selling To Claire

During A Call Or A Meeting

DO's

  • Stick to your standard pitch and qualifying script, don't try to wing it
  • Let them know of potential risks but suggest mitigation methods alongside
  • Focus on the results that your product produces, expect some strategic questions in return

DONT's

  • Don't shy away from asking hard questions, but be extra polite
  • Avoid putting conscious effort into relationship-building
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Claire is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Claire

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Claire move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Claire take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Claire

Personality Compatibility


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