Ryan McCauley

Inquirer
DISC Type : dc

Director of Contact Center & Care Platforms at SmileSet

Nashville Metropolitan Area, United States

Overview

Ryan has no verified overview

Personality Overview

ROI Conscious

Demanding

Hard To Convince

They respond well to confident salespeople.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They don’t always try to control the conversation but neither do they like yielding it fully.

Topics They Care About

Ryan has no verified topics they care about

Media Appearances

Ryan has no verified media appearances

Work History

11-2025
Director of Contact Center & Care Platforms at SmileSet
10-2021 - 11-2025
Salesforce Solution Architect at Provisions Group
10-2021 - 10-2023
Salesforce Solution Architect at Insight Powered
8-2020 - 11-2023
Sr. Salesforce Consultant at Provisions Group
6-2019 - 7-2020
Salesforce Consultant at Provisions Group

Education

1996 - 2000
Bachelor's degree from Lipscomb University

More Information

Social Presence :

Prographics :

Exp : 7 Location : Nashville Metropolitan Area, United States Job Level : Mid-senior Designation : Director of Contact Center & Care Platforms at SmileSet
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Insights For Selling To Ryan

During A Call Or A Meeting

DO's

  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Stress on the business value that your product offers
  • Highlight the competitive differentiation of your product

DONT's

  • Don’t expect them to change their mind quickly if they say no once
  • Refrain from asking too many questions
  • Don't try too hard to get friendly, let it happen with time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ryan is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Ryan

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Ryan move?

  • Their decision making speed is somewhere in the middle.
  • Can Ryan take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Ryan

Personality Compatibility


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