Ryan Miller

Initiator
DISC Type : Di

Chief Digital Officer - Senior Vice President at Stellantis Financial Services US

Roswell, Georgia, United States

Overview

Ryan Miller is a digital product executive with over 25 years of experience, currently serving as the Chief Digital Officer at Stellantis Financial Services US. He specializes in enterprise-scale transformation, AI-driven personalization, and customer experience. A graduate of the United States Military Academy at West Point, colleagues describe him as an excellent leader and great communicator.

Originally from a military background, Ryan is a U. S. Army veteran who served as an infantry commander. He carries a sense of pride from his time at West Point, where he learned the foundations of leadership that he has applied throughout his career. This experience has shaped his no-nonsense, results-focused professional approach.

Unique fact: Ryan transitioned from a career as an officer in the United States Army to become a leading digital executive in the financial services industry.

Personality Overview

Confident

Risk-Accepting

Friendly Challenger

They don’t mind taking a stand if they believe in something.  They respond well to objective pitches but also attach some value to relationships. They measure a product on its merit but can be influenced by strong testimonials.

Topics They Care About

Digital Customer Experience
He leads the enterprise-wide customer experience transformation at Stellantis and has a history of delivering omni-channel platforms that increase digital engagement.
AI in Automotive Finance
His role involves AI adoption and strategy. He is focused on leveraging AI for hyper-personalized customer engagement and developing new services for Stellantis brands.
Leadership & Team Building
He leads a 75-person organization and has a track record of building high-performing teams. He has publicly shared interest in reevaluating strategic approaches to team building.

Media Appearances

Ryan has no verified media appearances

Work History

8-2017
Chief Digital Officer - Senior Vice President at Stellantis Financial Services US
5-2016 - 8-2017
Vice President Product Management at GreenSky®
5-2014 - 4-2016
Director - Digital Product Managment - USAA Bank at USAA
8-2012 - 5-2014
Product Management Director at USAA
1-2011 - 8-2012
Executive Chief of Staff - Marketing at USAA

Education

1990 - 1994
Systems Engineering from United States Military Academy at West Point
2002 - 2005
MBA from University of Phoenix

More Information

Social Presence :

Prographics :

Exp : 20 Location : Roswell, Georgia, United States Job Level : Leadership Designation : Chief Digital Officer - Senior Vice President at Stellantis Financial Services US
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Insights For Selling To Ryan

During A Call Or A Meeting

DO's

  • Get them to a point where they are ready to bat for your product internally
  • Acknowledge their status and position during the conversation
  • Keep your pitch focused on the impact but insert some anecdotes into it

DONT's

  • Don’t be very informal even if they are being so themselves
  • Don't be unorganized, be prepared for the pitch
  • Avoid focusing only on the product or its ROI, keep building trust subtly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ryan is

  • Confidence in the product’s value is critical, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Ryan

  • They will not hesitate to say no if they do not develop conviction.

Insights For Deal Planning

    How fast (or slow) will Ryan move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Ryan take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Ryan

Personality Compatibility


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