Ryan Shirk in

Ryan Shirk

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Senior Manager, Strategic Customer Success at Kustomer
📍 Lancaster, Pennsylvania, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

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Experience
12 Years
Current Role
Senior Manager, Strategic Customer Success
Job Level
Middle
Location
Lancaster, Pennsylvania, United States
Personality Overview

How Ryan shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Ryan cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

4-2026
Senior Manager, Strategic Customer Success
Kustomer
4-2025
Principal Customer Success Manager
Kustomer
5-2024 - 12-2024
Senior Director, North America PMO
LivePerson
4-2023 - 5-2024
Senior Director, Customer Strategy & Innovation
LivePerson
11-2021 - 4-2023
Director, Customer Success
LivePerson
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2006 - 2007
Microsoft Certified
Microsoft IT Academy
2003 - 2006
Associates of Arts
HACC, Central Pennsylvania's Community College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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