Sachin Londhe in

Sachin Londhe

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Client Delivery Lead at Synoptek
📍 Pune Division, Maharashtra, India

An IT Operations Manager with over 14 years of experience, Sachin is a Client Delivery Lead at Synoptek. He specializes in global service desk operations, SLA compliance, and ITSM governance, holding both PMP and Azure Administrator Associate certifications.

Sachin is reflective about his professional journey, encouraging career growth and continuous learning. He shows a strong sense of community by actively warning his network about online job scams, emphasizing the importance of cyber safety awareness for professionals.

He has a critical eye for professional social media trends, humorously critiquing the rise of "influencer" culture and unoriginal content.

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Experience
14 Years
Current Role
Client Delivery Lead
Job Level
Mid-senior
Location
Pune Division, Maharashtra, India
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Sachin cares about

IT Service Delivery
His entire career is focused on leading service desk operations, managing escalations, and ensuring SLA/SLO compliance in enterprise environments.
Team Leadership
Leads and mentors a team of 14-15 support engineers in a player-coach model, focusing on performance management and continuous coaching.
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Career

Work history

1-2026
Client Delivery Lead
Synoptek
10-2015 - 12-2025
Senior Associate
BNY
2-2013 - 10-2015
Team Lead
IMSI India Pvt Ltd
7-2011 - 2-2013
Customer Support Engineer
Kaizen IT Services Pvt. Ltd.
In the press

Media appearances

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Education
7-2007 - 4-2010
BA - Bachelor of Arts
Savitribai Phule Pune University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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