Sachin Sriayyappan S in

Sachin Sriayyappan S

Trailblazer · DISC type DI
Customer Success Manager & Account Management at Responsive
📍 Coimbatore, Tamil Nadu, India

Sachin is a results-driven Customer Success Manager at Responsive with over six years of experience in the SaaS industry, including a previous role at Zoho. He holds a Bachelor of Engineering and is described by colleagues as clever, sales-driven, and genuine, with a focus on building meaningful client connections.

Sachin is a naturally inquisitive professional who values continuous learning from peers and believes collaborative problem-solving leads to stronger outcomes. He is committed to continuous improvement and open to feedback to drive shared success.

Unique fact: As a Sales Development Representative, he consistently ranked among the top two performers, achieving 116% of his annual target.

Read the full overview →
Experience
6 Years
Current Role
Customer Success Manager & Account Management
Job Level
Middle
Location
Coimbatore, Tamil Nadu, India
Personality Overview

How Sachin shows up

Informal
Assertive
Friendly But Fast

They do not mind taking risks and can make hard decisions, if necessary. They respond better to a combination of speed and relationship. They will fight for you if they come to believe in you.

Priorities

Topics Sachin cares about

SaaS Customer Success
His career is focused on driving product adoption, logo retention, and maximizing lifetime value for SaaS customers at companies like Responsive and Zoho.
Account Management
Manages a large portfolio of enterprise and mid-market accounts, working closely with stakeholders to align on outcomes and ensure success.
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Career

Work history

3-2023
Customer Success Manager & Account Management
Responsive
1-2022 - 2-2023
Sales Development Representative
Responsive
6-2021 - 11-2021
Customer Success Executive
Zoho
4-2020 - 6-2021
Lead Consultant
GoStudy
11-2019 - 4-2020
Senior Consultant
GoStudy
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2014 - 2018
Bachelor of Engineering - BE
Sri Krishna College of Technology
2002 - 2014
HSC
st.paul's M.H.S.S
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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