Sanjay Ghosh, Ph.D. in

Sanjay Ghosh, Ph.D.

Doer · DISC type sd
Principal Researcher, Agentic AI Research & Insights at Salesforce
📍 Greater Seattle Area, United States

Sanjay is a Principal Researcher at Salesforce with over 15 years of experience in UX Research and Management at Amazon, Google, and Samsung. He holds a Ph. D. from IIT Bombay and has influenced major global products like Alexa and Android TV. Colleagues describe him as driven, innovative, and a leader with keen attention to detail.

He is passionate about mentoring the next generation of innovators and technologists. Sanjay has delivered masterclasses for start-up aspirants and professionals and serves as a mentor for O-1 and EB-1 visa applicants, demonstrating a commitment to fostering talent in the tech community.

Unique fact: Sanjay holds several patents for forward-thinking inventions, including a novel voice assistant and dual-screen device interactions, conceived years before such products became mainstream.

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Experience
18 Years
Current Role
Principal Researcher, Agentic AI Research & Insights
Job Level
Mid-senior
Location
Greater Seattle Area, United States
Personality Overview

How Sanjay shows up

Risk-Accepting
Deliberate Doer
Results Focused

Reading between the lines and seeing beyond your words comes naturally to them. They might take some time to make their mind up but once they do, they don't change it easily. They are very professional in their approach and can weigh multiple perspectives together.

Priorities

Topics Sanjay cares about

Agentic AI
His current role is in Salesforce's "Agentic AI Research & Insights" group, and he frequently posts about AI agents and Artificial General Intelligence.
UX for AI
His career focuses on full-stack UX research, and he has a particular interest in defining the customer experience for products powered by Artificial General Intelligence.
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Career

Work history

3-2025
Principal Researcher, Agentic AI Research & Insights
Salesforce
5-2021 - 3-2025
Sr. UX Research Lead
Amazon
6-2018 - 5-2021
Sr. UX Researcher
Google
12-2013 - 3-2018
UX Research Manager
Samsung Electronics
4-2009 - 12-2013
UX Research Scientist
ABB
In the press

Media appearances

Sanjay Ghosh, Ph.D. – Principal Researcher, Agentic AI Research & Insights, Salesforce (Speaker). Featured in AI for Good – International Telecommunication Union (ITU)
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Education
Doctor of Philosophy (Ph.D.)
Indian Institute of Technology, Bombay
MTech
Indian Institute of Technology, Kanpur
Social presence
in
Behavioral profile

DISC profile (public)

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Steadiness (S)

Steadiness (S) reflects the degree to which a person is likely to focus on cooperation, support and taking everyone along. Those scoring high tend to be consistent and calm.

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