Sanjay Ghosh, Ph.D.

Doer
DISC Type : sd

Principal Researcher, Agentic AI Research & Insights at Salesforce

Greater Seattle Area, United States

Overview

Sanjay is a Principal Researcher at Salesforce with over 15 years of experience in UX Research and Management at Amazon, Google, and Samsung. He holds a Ph. D. from IIT Bombay and has influenced major global products like Alexa and Android TV. Colleagues describe him as driven, innovative, and a leader with keen attention to detail.

He is passionate about mentoring the next generation of innovators and technologists. Sanjay has delivered masterclasses for start-up aspirants and professionals and serves as a mentor for O-1 and EB-1 visa applicants, demonstrating a commitment to fostering talent in the tech community.

Unique fact: Sanjay holds several patents for forward-thinking inventions, including a novel voice assistant and dual-screen device interactions, conceived years before such products became mainstream.

Personality Overview

Risk-Accepting

Deliberate Doer

Results Focused

Reading between the lines and seeing beyond your words comes naturally to them.  They might take some time to make their mind up but once they do, they don't change it easily. They are very professional in their approach and can weigh multiple perspectives together.

Topics They Care About

Agentic AI
His current role is in Salesforce's "Agentic AI Research & Insights" group, and he frequently posts about AI agents and Artificial General Intelligence.
UX for AI
His career focuses on full-stack UX research, and he has a particular interest in defining the customer experience for products powered by Artificial General Intelligence.
Mentoring Innovators
His profile highlights his role as an O-1 & EB-1 mentor, and he has delivered masterclasses to young innovators and start-up aspirants.

Media Appearances

Sanjay Ghosh, Ph.D. – Principal Researcher, Agentic AI Research & Insights, Salesforce (Speaker). Featured in AI for Good – International Telecommunication Union (ITU)

See Now

Work History

3-2025
Principal Researcher, Agentic AI Research & Insights at Salesforce
5-2021 - 3-2025
Sr. UX Research Lead at Amazon
6-2018 - 5-2021
Sr. UX Researcher at Google
12-2013 - 3-2018
UX Research Manager at Samsung Electronics
4-2009 - 12-2013
UX Research Scientist at ABB

Education

Doctor of Philosophy (Ph.D.) from Indian Institute of Technology, Bombay
MTech from Indian Institute of Technology, Kanpur

More Information

Social Presence :

Prographics :

Exp : 18 Location : Greater Seattle Area, United States Job Level : Mid-senior Designation : Principal Researcher, Agentic AI Research & Insights at Salesforce
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Insights For Selling To Sanjay

During A Call Or A Meeting

DO's

  • Stick to your standard pitch and qualifying script, don't try to wing it
  • Suggest clear next steps with confidence, don't be vague or hesitant
  • Use phrases like 'your team deserves', 'best in class' etc.

DONT's

  • Avoid putting conscious effort into relationship-building
  • Don't take their patience for granted, avoid long-winding sermons
  • Don't shy away from asking hard questions, but be extra polite

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sanjay is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Sanjay

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Sanjay move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Sanjay take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Sanjay

Personality Compatibility


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