Sanjay Venkataraman in

Sanjay Venkataraman

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Chief Operating Officer at ResultsCX
📍 Bengaluru, Karnataka, India

Sanjay is the Chief Operating Officer at ResultsCX, leveraging over three decades of experience in the IT services, BPO, and PC industries. His career includes leadership roles as Country Manager for Dell India and President at Firstsource. He earned his Bachelor of Engineering from Coimbatore Institute of Technology.

He is described by colleagues as an inspiring, strategic, and unbiased leader with a unique ability to handle tricky situations with serenity. Sanjay is known for his passion for customer-centricity and for mentoring his teams to work "smart" during turbulent times.

He founded and led Knowledge Dynamics, an analytics firm, which he later successfully merged with Satyam (now Tech Mahindra), showcasing his entrepreneurial expertise.

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Experience
13 Years
Current Role
Chief Operating Officer
Job Level
Leadership
Location
Bengaluru, Karnataka, India
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Sanjay cares about

Business Transformation
As former Chief Transformation Officer, he is focused on operational excellence and innovation, recently elevating ResultsCX to an 'Innovator' status in industry assessments.
AI in CX
He has spoken about the importance of a "bot-human balancer" model, showing a keen interest in leveraging AI to enhance customer experience without losing the human touch.
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Career

Work history

2-2025
Chief Operating Officer
ResultsCX
2-2023 - 2-2025
Chief Transformation Officer
ResultsCX
12-2021 - 4-2023
Chief Strategy Officer (CSO)
ResultsCX
9-2019 - 12-2021
Co-Founder
Nexting Advisors
6-2016 - 9-2019
Chief Revenue Officer
Big Tapp Analytics
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1984 - 1988
B E
Coimbatore Institute of Technology
1973 - 1984
Schooling
Carmel Garden Matriculation Higher Secondary School
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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