Sarahi Reyes in

Sarahi Reyes

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Digital Intelligence Manager at GNP Seguros
📍 Mexico City, Mexico

Sarahi is a Digital Intelligence Manager with extensive experience in business analysis, digital marketing, and CRM. Her career has focused on using data to improve customer satisfaction, loyalty, and retention. She holds a diploma in Marketing from Universidad Panamericana and is skilled in Agile methodologies.

She has specific experience in mapping the entire Customer Journey to identify customer pain points and critical moments of truth that impact the business.

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Experience
12 Years
Current Role
Digital Intelligence Manager
Job Level
Middle
Location
Mexico City, Mexico
Personality Overview

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Priorities

Topics Sarahi cares about

Customer Journey Mapping
Her experience includes mapping the customer journey, identifying pain points, and designing indicators to measure and improve the customer experience.
Data-Driven Loyalty
She has designed customer reward campaigns, implemented retention strategies, and used data segmentation to enhance loyalty.
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Career

Work history

2-2023
Digital Intelligence Manager
GNP Seguros
11-2017 - 3-2023
Business Analysis Manager
Gentera
8-2016 - 10-2017
CRM Manager
Provident Mexico
8-2015 - 8-2016
Project Coordinator
Gentera
10-2013 - 8-2015
Data Mining Analyst
Banco Compartamos
In the press

Media appearances

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Education
8-2019 - 12-2019
Diplomado en Marketing
Universidad Panamericana
6-2022 - 1-2023
Enseñanza de inglés como lengua extranjera
Centro de Enseñanza de Lenguas Extranjeras
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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