Carlos is a Regional Executive focused on the LACC region, where he uses data science to drive P&L growth and enhance customer experience. His expertise lies in transforming operations, with a history of accelerating processes and achieving significant savings at firms like GNP Seguros and American Express. He holds a postgraduate degree from the Texas McCombs School of Business.
He led a global initiative at American Express that achieved US$80 million in savings by optimizing capacity planning and FTEs.
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