Scott Blackburn

Energizer
DISC Type : I

Vice President Operations at O'Reilly Auto Parts

Springfield, Missouri, United States

Overview

Scott Blackburn is the Senior Vice President of Store Operations and Sales at OReilly Auto Parts, leveraging extensive experience from prior leadership roles, including Director of Customer Experience. He has a long history in the auto parts industry, having also held senior management positions at CSK Auto. Colleagues describe him as smart, friendly, and helpful.

His career shows a consistent upward trajectory within a single industry, moving from store operations management to a senior vice presidency overseeing both operations and sales.

Personality Overview

Informal

Imaginative

Big Picture Person

They excel at seeing the bigger picture, and the long-term impact of their decisions.  They are not always early adopters but can be pursuaded by leveraging strong relationships. They are naturally enthusiastic, so take their promise with a pinch of salt.

Topics They Care About

Store Operations
His entire career, from Senior Manager at CSK Auto to his current SVP role at O'Reilly, has been centered on optimizing store and field operations.
Sales Management
His current title is SVP of Store Operations and Sales, and he speaks on investor calls about sales initiatives, indicating a focus on driving revenue.
Customer Experience
Previously served as the Director of Customer Experience at O'Reilly Auto Parts, demonstrating a foundational focus on service and customer satisfaction.

Media Appearances

Scott has no verified media appearances

Work History

1-2014
Vice President Operations at O'Reilly Auto Parts
12-2013
Director of Customer Experience/Store Ops Support at O'Reilly Auto Parts
8-1989 - 12-2010
Sr. Manager of Store Operations at CSK Auto
4-2006
Sr. Manager of Training and HRIS at CSK Auto

Education

1987 - 1991
Education details unavailable from Monroe

More Information

Social Presence :

Prographics :

Exp : 33 Location : Springfield, Missouri, United States Job Level : Senior Designation : Vice President Operations at O'Reilly Auto Parts
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Insights For Selling To Scott

During A Call Or A Meeting

DO's

  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Talk about their team and how your product will help them do things better and easier
  • Do some small talk, ask them how things are going on their side

DONT's

  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Don’t push them to make a decision too fast, let them get comfortable first
  • Avoid overloading them with too much detail

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Scott is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Scott

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Scott move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Scott take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Scott

Personality Compatibility


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