Scott Young

Enthusiast
DISC Type : i

Executive Director, North America Quality at General Motors

Rochester, Michigan, United States

Overview

Scott has no verified overview

Personality Overview

Optimistic

Amiable & Agreeable

Story Driven

They tend to be agreeable by nature, so take their promises with a pinch of salt.
  They are more about building relationships than just cutting deals. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Scott has no verified topics they care about

Media Appearances

Scott has no verified media appearances

Work History

4-2025
Executive Director, North America Quality at General Motors
12-2023 - 4-2025
Vice President & Chief of Staff at Cruise
3-2020 - 12-2023
Vice President BrightDrop Vehicle Distribution & Executive Director Operations at BrightDrop
3-2018 - 3-2020
General Director, Customer Care & Aftersales at General Motors
9-2014 - 3-2018
Director, OnStar, Customer Experience & Global Product Quality at General Motors

Education

2001 - 2006
MBA from University of Michigan - Stephen M. Ross School of Business
2014 - 2015
Graduate School of Business from Stanford University

More Information

Social Presence :

Prographics :

Exp : 34 Location : Rochester, Michigan, United States Job Level : Senior Designation : Executive Director, North America Quality at General Motors
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Insights For Selling To Scott

During A Call Or A Meeting

DO's

  • Ask them how their day is going or exchange some other pleasantries
  • Compliment them about their personality if you get a chance
  • Speak from experience about success that the product has seen with other customers

DONT's

  • Don't be critical or challenge them openly, they can react defensively
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t be too formal with them, they trust informality more

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Scott is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Scott

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Scott move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Scott take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Scott

Personality Compatibility


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