Sean McIver

Questioner
DISC Type : c

Head of Customer Insights and AI at CarTrawler

Dublin, County Dublin, Ireland

Overview

Sean McIver is the Head of Customer Insight and AI at CarTrawler, where he has progressed through several leadership roles. He holds a Master of Science from Technological University Dublin and a certification in Digital Product Management, focusing on leveraging AI to genuinely understand customers and build trust.



Sean believes that AI will only scale when it’s trusted and emphasizes shaping AI that understands customers, not just data.

Personality Overview

Price-Sensitive

Systematic

Value Seeker

It is quite likely of them to ask for pricing or other concessions.  They prefer to do thorough analysis of any situation. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Trustworthy AI
He publicly states that for AI to scale, it must be trusted, and focuses on developing AI that understands customers beyond just data.
Customer Insight
His entire career progression at CarTrawler, from Senior Manager to Head of Department, has been centered around generating and applying customer insights.
Payments & Risk
He held a leadership role in transactions and attended the Merchant Risk Council conference in Barcelona, indicating an interest in the payments and risk space.

Media Appearances

Sean has no verified media appearances

Work History

11-2024
Head of Customer Insights and AI at CarTrawler
10-2023 - 11-2024
Insights Senior Manager - Customer & Product at CarTrawler
6-2023 - 10-2023
Head of Customer Insights and Transactions (Acting) at CarTrawler

Education

2019 - 2021
Master of Science - MS from Technological University Dublin
2018 - 2019
ProfDip from University College Dublin

More Information

Social Presence :

Prographics :

Exp : 2 Location : Dublin, County Dublin, Ireland Job Level : Mid-senior Designation : Head of Customer Insights and AI at CarTrawler
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Insights For Selling To Sean

During A Call Or A Meeting

DO's

  • Share as much information as possible regarding your product
  • Emphasise more on facts and measurable benefits
  • Back up any claims with data and numbers

DONT's

  • Don’t try to be too friendly or informal with them
  • Avoid rushing them, be polite and patient
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sean is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Sean

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Sean move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Sean take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Sean

Personality Compatibility


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