Seiji Kakuta serves as the Manager for AI & CX Go-to-Market Strategy and Operations at RingCentral. He has progressed within the company from a Senior Business Analyst role and holds a Bachelor of Science from the University of the Philippines - Diliman.
He previously served as the key analyst for RingCentrals major partnership with Avaya, working directly with a Vice President to monitor performance and provide business insights.
Seiji Kakuta
Manager AI & CX Strategy and Operations at RingCentral
Metro Manila, National Capital Region, Philippines
Overview
Topics They Care About
AI & CX Strategy
His current title and role are explicitly focused on the strategy and operations of Artificial Intelligence and Customer Experience at RingCentral.
Go-to-Market Operations
A primary focus of his current role is managing the operational aspects of bringing new AI and CX products to market.
Strategic Partnerships
He has direct experience as the key analyst managing the significant partnership between RingCentral and Avaya, a major focus in a previous role.
Media Appearances
Work History
10-2025
Manager AI & CX Strategy and Operations at RingCentral
7-2023 - 10-2025
Associate Manager at RingCentral
4-2021 - 9-2023
Senior Business Analyst at RingCentral
Education
2014 - 2018
Bachelor of Science - BS from University of the Philippines - Diliman
More Information
Social Presence :
Prographics :
Exp : 5
Location : Metro Manila, National Capital Region, Philippines
Job Level : Middle
Designation : Manager AI & CX Strategy and Operations at RingCentral
