Shad Syfert, MHA/MBA/MIM

Commander
DISC Type : D

Senior Strategic Account Executive - Digital (Marketing, Commerce, Data) | Healthcare at Salesforce

Greater St. Louis, United States

Overview

Shad is a highly successful sales executive with two decades of experience in enterprise applications for verticals like healthcare and retail. He currently focuses on digital marketing, commerce, and AI solutions at Salesforce. He holds a Master of Engineering from Washington University in St. Louis and completed a fellowship at Duke University School of Medicine.

He is deeply engaged in his professional community, actively promoting Salesforce events and achieving Double Ranger status on the Trailhead learning platform. He has shown interest in community health initiatives through past donations.

Unique fact: He was a member of the mens swim team while attending St. Bonaventure University.

Personality Overview

Strong-Willed

Candid & Clear

Impact-Driven

They prefer to be the ones controlling the conversation or defining the terms.  They respond well to strong and respectful communication. More than the product, they care about the impact of the product.

Topics They Care About

Healthcare Digital Transformation
His current role at Salesforce is dedicated to helping enterprise healthcare providers adopt and improve their digital experiences for patients and members.
Marketing & Commerce AI
His professional focus includes Salesforce's Marketing, Commerce, AI, and Data Cloud products. He has also shown interest in the future of autonomous AI agents.
Data-Driven Strategy
Previous roles at data-centric companies like Databricks and DataStax, combined with his current focus on Salesforce Data Cloud, highlight his expertise in leveraging data.

Media Appearances

Shad has no verified media appearances

Work History

10-2024
Senior Strategic Account Executive - Digital (Marketing, Commerce, Data) | Healthcare at Salesforce
4-2023 - 10-2024
Senior Strategic Account Director - Retail & Consumer Goods at Salesforce
4-2022 - 4-2023
Senior Strategic Account Executive - Healthcare and Life Sciences at Databricks
2-2017 - 4-2022
Senior Strategic Account Executive - Healthcare and Life Sciences at Salesforce
3-2014 - 2-2017
Enterprise Account Manager at DataStax

Education

1997 - 1999
Fellowship from Duke University School of Medicine
8-1995 - 6-1997
Master of Engineering (Information Management) from Washington University in St. Louis

More Information

Social Presence :

Prographics :

Exp : N/A Location : Greater St. Louis, United States Job Level : N/A Designation : Senior Strategic Account Executive - Digital (Marketing, Commerce, Data) | Healthcare at Salesforce
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Insights For Selling To Shad

During A Call Or A Meeting

DO's

  • Hold your ground without indulging in one-upmanship
  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Refer to testimonials from well-known industry leaders

DONT's

  • Don't try too hard to forge relationships with them
  • Don’t take too much time in sending them information if they ask for any
  • Do not back off when challenged, respond with a confident, objective answer instead

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shad is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Shad

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Shad move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Shad take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Shad

Personality Compatibility


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