SHAGHAF ALAM

Questioner
DISC Type : c

Senior Branch Manager at Bank of India

Kolkata, West Bengal, India

Overview

Shaghaf Alam is a dedicated banking professional with over 15 years of leadership experience at the Bank of India, specializing in retail and corporate banking. He has a strong record in turning around underperforming branches, managing portfolios exceeding ₹270 crore, and ensuring robust compliance and risk management.

He is a forward-thinking professional actively exploring global career opportunities and is committed to continuous learning, currently pursuing an ACCA qualification. His social media activity suggests a strong belief in professional excellence and high standards for customer service.

Unique fact: Shaghaf possesses a rare blend of expertise in both frontline business growth and back-end governance, having led audits for over 100 branches.

Personality Overview

Not Easily Convinced

Cautious & Analytical

Systematic

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  They prefer to do thorough analysis of any situation. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Risk & Compliance
His career highlights a deep focus on risk mitigation, audit standards, and regulatory compliance, describing himself as a "Compliance & Risk Champion. "
SME & Retail Banking
Multiple senior roles have centered on SME and retail portfolio growth, credit lifecycle management, and structuring loans for growth-stage enterprises.
Branch Turnaround
His current role involves strategic leadership to drive profitability and reverse the performance of an underperforming bank branch.

Media Appearances

SHAGHAF has no verified media appearances

Work History

3-2024
Senior Branch Manager at Bank of India
6-2023 - 3-2024
Senior Credit Manager at Bank of India
6-2022 - 6-2023
Senior Manager - SME at Bank of India
7-2021 - 7-2022
Senior Manager - Inspection & Audit - Howrah Zone at Bank of India
7-2019 - 7-2021
Branch Manager at Bank of India

Education

2011 - 2015
Post Graduation Diploma in Business Administration from Symbiosis Centre for Distance Learning
2007 - 2008
PGDBO from NIIT Institute of Finance, Banking & Insurance Training Ltd.

More Information

Social Presence :

Prographics :

Exp : 19 Location : Kolkata, West Bengal, India Job Level : Middle Designation : Senior Branch Manager at Bank of India
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Insights For Selling To SHAGHAF

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • Emphasise more on facts and measurable benefits
  • Emphasize on objective proof of ROI, help them do a thorough evaluation

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t overhype the product/pitch, keep it measured
  • Avoid rushing them, be polite and patient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with SHAGHAF is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from SHAGHAF

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will SHAGHAF move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can SHAGHAF take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And SHAGHAF

Personality Compatibility


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