Shana Hafterson is the Head of AMER CX Channel at Zoom, leveraging over 15 years of expertise in customer experience and channel sales from her time at Zoom and Five9. People who have worked with her describe her as informative and detailed. She attended Western Illinois University for Business Management.
Outside of work, Shana is an entrepreneur with a passion for the beauty industry. She lives in Arizona and maintains a strong wellness routine, starting her day with a 15, 000-step walk with her goldendoodle Bruce, daily meditation, and reading non-fiction books.
She describes her executive superpower as being able to see and match patterns to execute processes and scale a business.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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