Shannen is a Billing Contacts Team Manager at South West Water, bringing expertise in customer experience, problem-solving, and office administration. She is skilled in customer service management and billing systems, with a background at South Devon College.
Outside of work, Shannen enjoys celebrating small wins, reflecting on growth, and appreciating moments that matter, as evidenced by her teams achievement cake celebration.
Shannen has progressed through customer-facing roles, from Customer Service Representative to Billing Contacts Team Manager, all within South West Water.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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