Sharon Millard

Galvanizer
DISC Type : Id

Customer Sales & Service Director at British Council

United Kingdom

Overview

Sharon has no verified overview

Personality Overview

Trusting

Pragmatic

Self-Assured

They are more likely to accept new and exciting technologies.  A combination of speed and relationship gets the best response from them. They prefer to ensure that they are in control of the situation.

Topics They Care About

Sharon has no verified topics they care about

Media Appearances

Sharon has no verified media appearances

Work History

1-2026
Customer Sales & Service Director at British Council
12-2023 - 1-2026
Customer Experience Transformation Director at British Council
3-2023 - 8-2023
Director of Operations at YouFibre
5-2021 - 3-2023
Head of Contact Center Operations at Halfords
2-2019 - 8-2020
Vice President, Global Customer Care at WorldRemit

Education

1st Year from University Central Lancashire
Education details unavailable from Oulder Hill School

More Information

Social Presence :

Prographics :

Exp : 7 Location : United Kingdom Job Level : Mid-senior Designation : Customer Sales & Service Director at British Council
URL has been copied!

Insights For Selling To Sharon

During A Call Or A Meeting

DO's

  • Talk about other customers and how they have derived value from your product
  • Focus on building a relationship, it can play a key role in their decision making
  • Take a friendly, informal yet confident approach while pitching

DONT's

  • Don’t hesitate from asking questions, but take a friendly and warm approach
  • Don’t make promises that are hard to keep
  • Don’t rely too much on what they promise, make your own deductions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sharon is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Sharon

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Sharon move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can Sharon take some risk or not?

  • If necessary, they will be ready to take risks.

You And Sharon

Personality Compatibility


Other British Council Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.