Shriya Agarwal

Organizer
DISC Type : Sd

Lead Customer Success Manager at SurveySparrow

Chennai, Tamil Nadu, India

Overview

Shriya has no verified overview

Personality Overview

Strong-minded

Thoughtfully Quick

Pleasant

They exhibit a rare combination of being result-oriented but patient at the same time.  They are very professional in their approach and can weigh multiple perspectives together. They might take some time to make their mind up but once they do, they don't change it easily.

Topics They Care About

Shriya has no verified topics they care about

Media Appearances

Shriya has no verified media appearances

Work History

7-2025
Lead Customer Success Manager at SurveySparrow
4-2024 - 2-2025
Manager - Customer success at Smartstaff
6-2022 - 5-2024
Assistant Manager - Customer Success at Smartstaff
11-2021 - 6-2022
Key Account Manager at Swiggy
1-2020 - 11-2021
Senior Sales Manager at Swiggy

Education

2015 - 2018
Bachelor of Business Administration - BBA from Jadavpur University

More Information

Social Presence :

Prographics :

Exp : 7 Location : Chennai, Tamil Nadu, India Job Level : Middle Designation : Lead Customer Success Manager at SurveySparrow
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Insights For Selling To Shriya

During A Call Or A Meeting

DO's

  • Suggest clear next steps with confidence, don't be vague or hesitant
  • Stick to your standard pitch and qualifying script, don't try to wing it
  • Ask them at the end if they see a strong value prop in your product; expect an honest answer

DONT's

  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Don't take their patience for granted, avoid long-winding sermons
  • Don't shy away from asking hard questions, but be extra polite

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shriya is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Shriya

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Shriya move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Shriya take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Shriya

Personality Compatibility


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