Silvia Gomez Dominguez
Judge · DISC type DcSilvia is a customer-obsessed executive at Optus, specializing in AI-powered transformation and customer lifecycle management for major telecommunications and financial services brands. An MBA graduate from Universitat Ramon Llull, she has a background in Telecommunication Engineering and Big4 consulting. Colleagues describe her as passionate, positive, competent, and highly committed.
Originally from Spain, Silvia moved to Australia in 2013 and is a proud mother. In a recent podcast, she described herself as generous, supportive, and curious. She is passionate about fostering a supportive workplace culture and promoting authenticity. On International Women’s Day 2026, she launched the "Women in Customer" community.
She is the author of the "Customer Value Management Body of Knowledge, " establishing her as a key thought leader in her field.
Read the full overview →How Silvia shows up
They are not always relationship oriented. They like to move fast and expect the same from others. They prefer to be the ones controlling the conversation or defining the terms.
Topics Silvia cares about
Work history
Media appearances
DISC profile (public)
Dominance (D)
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
Other Optus Employees
Explore more public profiles from related professionals.
More profiles
Discover additional public profiles from our index.
Search more profiles
Looking for someone else? Search here for anyone.