Sintia D.

Commander
DISC Type : D

Customer Success Manager, Scaled at Omnissa

Denver Metropolitan Area, United States

Overview

Sintia is a Customer Success Manager specializing in renewals, retention, and scaling customer accounts. She has a strong record of exceeding quotas and expanding portfolios, with expertise in Salesforce and Oracle. Colleagues describe her as dedicated, strategic, and collaborative.

Outside of her formal roles, Sintia took a career break for full-time parenting, developing exceptional skills in multitasking, logistics, and maintaining calm under pressure. This experience highlights her ability to expertly manage multiple high-stakes priorities simultaneously.

Unique fact: During her first quarter at VMware, Sintia was awarded for achieving an impressive 116% of her sales quota.

Personality Overview

Strong-Willed

Impact-Driven

Very Quick

They like to be in a position where they can control the conversation and terms.  More than the product, they care about the effectiveness of the product. They are not focused on building rapport and relationships.

Topics They Care About

Customer Retention
Her experience focuses on managing large account portfolios, with a proven ability to achieve ~98% gross revenue retention and drive significant expansion.
Process Automation
Her professional focus includes driving automation and scalability, streamlining renewal processes, and improving overall operational efficiency for customer success.
Cross-Functional Collaboration
She consistently partners with sales, renewals, and support teams to ensure alignment, on-time execution, and a unified approach to customer satisfaction.

Media Appearances

Sintia has no verified media appearances

Work History

3-2024 - 10-2025
Customer Success Manager, Scaled at Omnissa
9-2023 - 3-2024
Full-time parenting at Career Break
6-2021 - 9-2023
Enterprise Renewals Account Manager at Coalfire
6-2020 - 6-2021
Sales Representative Renewals | Commercial | LATAM at VMware
4-2019 - 10-2019
Global Support and Operations at Autodesk

Education

Associate of Arts from Arapahoe Community College
Education details unavailable from Estácio

More Information

Social Presence :

Prographics :

Exp : 14 Location : Denver Metropolitan Area, United States Job Level : N/A Designation : Customer Success Manager, Scaled at Omnissa
URL has been copied!

Insights For Selling To Sintia

During A Call Or A Meeting

DO's

  • Hold your ground without indulging in one-upmanship
  • Help them weigh the risks by sharing objective proof points without becoming too analytical
  • Speak about competitive differentiation that your product offers

DONT's

  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Do not back off when challenged, respond with a confident, objective answer instead
  • Do not spend too much time focusing on product tech or features

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sintia is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Sintia

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Sintia move?

  • They can take decisions very fast if you manage to convince them.
  • Can Sintia take some risk or not?

  • The risks don’t matter much to them.

You And Sintia

Personality Compatibility


Other Omnissa Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.