Spencer Woltz

Enthusiast
DISC Type : i

Head of Customer Success at Pepper

Nashville, Tennessee, United States

Overview

Spencer has no verified overview

Personality Overview

Story Driven

Amiable & Agreeable

Optimistic

They are generally friendly, so be careful when relying on their word.  Unlike D or C types, they are convinced more by stories and testimonials. They prefer to build relationships rather than staying totally transactional.

Topics They Care About

Spencer has no verified topics they care about

Media Appearances

Spencer has no verified media appearances

Work History

9-2024
Head of Customer Success at Pepper
3-2024 - 9-2024
VP of Customer Success at Sensi.AI
9-2023 - 3-2024
Growth Coach at Catalyst Software
10-2022 - 2-2024
Senior Director Customer Success at Sensi.AI
5-2020 - 10-2022
Director of Customer Success (Lender) at Qualia

Education

Bachelor of Arts (BA) Honours from Western University
Education details unavailable from Essex District High School

More Information

Social Presence :

Prographics :

Exp : 16 Location : Nashville, Tennessee, United States Job Level : Mid-senior Designation : Head of Customer Success at Pepper
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Insights For Selling To Spencer

During A Call Or A Meeting

DO's

  • Maintain high, positive energy and convey confidence
  • Speak from experience about success that the product has seen with other customers
  • Compliment them about their personality if you get a chance

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don't be critical or challenge them openly, they can react defensively
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Spencer is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Spencer

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Spencer move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Spencer take some risk or not?

  • They can take some low-probability risks if needed.

You And Spencer

Personality Compatibility


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