Stephanie Mirch in

Stephanie Mirch

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Head of Customer Success at Nanit
📍 Schenectady, New York, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

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Experience
19 Years
Current Role
Head of Customer Success
Job Level
Mid-senior
Location
Schenectady, New York, United States
Personality Overview

How Stephanie shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Stephanie cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

9-2018
Head of Customer Success
Nanit
2-2015 - 12-2015
Customer Service Operations Manager (promoted December 2015)
Wink, Inc.
4-2014 - 8-2018
Director of Customer Support Operations (formaly Wink Inc. and Quirky, Inc.)
i.am+
4-2014 - 2-2015
Customer Service Supervisor (promoted Febraruy 2015)
Quirky
6-2004 - 4-2014
Team Lead, Dual Accounts/CIS
Aflac
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
1998 - 2008
Bachelor’s Degree
Russell Sage College
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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