Steve Genett

Inquirer
DISC Type : dc

Head of Customer Delivery, Everest Evolution at Everest

Atlanta Metropolitan Area, United States

Overview

Steve Genett is the Head of Customer Delivery at Everest Evolution, an operations leader with nearly 20 years of experience in specialty commercial insurance. An MBA from Georgia Tech, he is known for transforming underwriting functions through process optimization, leveraging his Six Sigma Black Belt and data-driven problem-solving skills.

He received The Hartfords Chairmans Award for leading a team that identified $7. 4 million in annual expense savings.

Personality Overview

Judgemental

Hard To Convince

Demanding

They can be nudged to make faster decisions by offering what they value.  They don’t always try to control the conversation but neither do they like yielding it fully. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

Insurance Operations
He has a long career transforming underwriting and operations functions, and currently leads customer delivery for wholesale underwriting at Everest Evolution.
Insurtech Startups
Founded a consulting firm to provide fractional COO and advisory services for startups and growing insurance ventures, helping them scale efficiently.
Process Optimization
As a certified Six Sigma Black Belt, he has a strong background in using data-driven analysis and operational excellence to improve performance.

Media Appearances

Steve has no verified media appearances

Work History

9-2025
Head of Customer Delivery, Everest Evolution at Everest
4-2022 - 3-2024
Head of Insurance Operations at Procore Technologies
4-2020 - 3-2022
Head of Insurance Operations at Pathpoint
2-2020 - 9-2025
CEO & Founder at SCG 2020, LLC
5-2019 - 2-2020
Strategic Program Management, Navigators (a brand of The Hartford) at The Hartford

Education

2015 - 2017
Master of Business Administration (MBA) from Georgia Institute of Technology
1998 - 2003
Bachelor’s Degree from University of Hartford

More Information

Social Presence :

Prographics :

Exp : 20 Location : Atlanta Metropolitan Area, United States Job Level : Mid-senior Designation : Head of Customer Delivery, Everest Evolution at Everest
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Insights For Selling To Steve

During A Call Or A Meeting

DO's

  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Highlight the competitive differentiation of your product
  • Make sure that they have the necessary authority, they could present false stature sometimes

DONT's

  • Don’t expect them to change their mind quickly if they say no once
  • Refrain from asking too many questions
  • Don't try too hard to get friendly, let it happen with time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Steve is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Steve

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Steve move?

  • Their decision making speed is somewhere in the middle.
  • Can Steve take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Steve

Personality Compatibility


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