Steve McClanahan

Critic
DISC Type : C

Systems Administrator at Refresco

St Louis, Missouri, United States

Overview

Steve McClanahan is an IT Systems Engineer with over 15 years of experience in network infrastructure and end-user support. Described as dependable and competent, he holds a VMware vSphere certification and specializes in Microsoft environments and multi-vendor hardware support.

He has a keen interest in how technology integrates into business environments, particularly regarding hardware advancements from companies like Apple.

He received multiple “Excellence First” awards from executive management for his leadership in a large-scale Windows 7 migration project.

Personality Overview

Precise

Critic

Negotiator

They like to do things independently and don’t look for support from others.  They choose to analyze logically and value facts to emotions. They are quite likely to negotiate on pricing or other key terms.

Topics They Care About

End-User Experience
Places a high emphasis on end-user satisfaction and has been recognized for his ability to communicate technical solutions clearly to non-technical staff.
System Migration
Has significant experience leading large-scale projects, such as migrating 9, 000 PCs from Windows XP to Windows 7 for Wells Fargo Advisors.
Virtualization Technology
Recently obtained a VMware Certified Professional certification, showing a direct and current interest in vSphere administration and virtualization solutions.

Media Appearances

Steve has no verified media appearances

Work History

11-2016
Systems Administrator at Refresco
11-2016 - 1-2020
Technical Support Analyst at Refresco North America
4-2014 - 11-2016
Senior Desktop Support Analyst at PCM: The Right Technology, Delivered.
3-2014 - 4-2014
PC/LAN Tech at BJC HealthCare
PC/LAN Analyst III for Wells Fargo Advisors at Signature Consultants

Education

1993 - 1995
Associate Degree from ITT Technical Institute

More Information

Social Presence :

Prographics :

Exp : 11 Location : St Louis, Missouri, United States Job Level : Middle Designation : Systems Administrator at Refresco
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Insights For Selling To Steve

During A Call Or A Meeting

DO's

  • Don’t forget to mention how you compare to competition on both features and pricing
  • Be formal and objective, they will appreciate it more
  • Be ready for penetrating questions and critical examination of your pitch

DONT's

  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Don’t try to give too many examples of other users, they like to make their own decisions
  • Don’t rush them till they have clearly gotten all the necessary information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Steve is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Steve

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Steve move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Steve take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Steve

Personality Compatibility


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