Steven Javor

Pioneer
DISC Type : Dsi

Head of Digital Customer Experience and eCommerce Canada at Schneider Electric

Toronto, Ontario, Canada

Overview

Steven is the Head of Digital Customer Experience for Canada at Schneider Electric, where he spearheads B2B eCommerce and AI-driven digital transformation. With extensive experience in North America and Europe, he is also a long-standing educator at the University of Toronto. People who have worked with him often call him knowledgeable, supportive, and inspiring.

Outside of his corporate and academic roles, Steven is a family man. He and his wife were married on the Greek island of Santorini, suggesting an appreciation for travel and Mediterranean culture.

Unique fact: He helped develop the criteria for the first-ever Interactive Media Emmy Award.

Personality Overview

Driven But Considerate

Friendly But Fast

Dynamic But Sincere

If they are convinced, they can become very strong champions for your product  They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed They have the unique ability to win both love and respect from their team (or outsiders)

Topics They Care About

AI in B2B Commerce
He frequently speaks on how generative AI is transforming customer experience, search, and distributor strategies, and is focused on upskilling employees in AI.
Digital Transformation
Leads digital transformation for a global company, focusing on aligning global strategy with local execution to enhance the B2B customer journey.
Future of B2B Distribution
Focuses on enabling and supporting distributors through digital marketplaces and new technologies rather than competing with them.

Media Appearances

The Power of B2B Digital Commerce with Steven Javor at Schneider Electric. Featured in Oro Inc Podcast

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Schneider Electric’s Javor to Headline DSG AI Webcast on B2B Buying Shift. Featured in Distribution Strategy Group

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Helping Distributors Leverage eCommerce With Steven Javor Of Schneider Electric. Featured in B2B eCommerce.io

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Work History

4-2025
Head of Digital Customer Experience and eCommerce Canada at Schneider Electric
9-2021 - 11-2022
Educator/Instructor at University of Windsor
9-2020 - 8-2025
Global eCommerce Director, North America, Energy Management at Schneider Electric
9-2018 - 8-2020
Global eCommerce Director, North America, Energy Managment at Schneider Electric
10-2015 - 9-2018
Global Key Account Manager, E-Commerce, Global Retail Business Division at Schneider Electric

Education

2013 - 2013
Certificate in eBusiness/eCommerce Management from University of Toronto
2001 - 2001
Certificate in Marketing from Queen's University

More Information

Social Presence :

Prographics :

Exp : 28 Location : Toronto, Ontario, Canada Job Level : Mid-senior Designation : Head of Digital Customer Experience and eCommerce Canada at Schneider Electric
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Insights For Selling To Steven

During A Call Or A Meeting

DO's

  • Keep your pitch focused on the impact but nurture the relationship too
  • Showcase existing customers and use case-studies to grab their attention
  • Build a trustworthy relationship while keeping the product center-stage

DONT's

  • Don’t be very informal during the early interactions even if they are being so themselves
  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don’t hesitate from asking questions or pushing them, but take a formal approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Steven is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Steven

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Steven move?

  • They are generally fast movers and can take quick decisions
  • Can Steven take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Steven

Personality Compatibility


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