Sukhy Pooni in

Sukhy Pooni

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Head of Collections at Octopus Energy
📍 Nottinghamshire, England, United Kingdom

Sukhy Pooni is the Head of Collections at Octopus Energy, a collaborative leader with over 15 years of experience in the energy industry. With a BSc from De Montfort University, she has a proven track record of improving the customer experience by identifying and resolving process conflicts and bottlenecks.

She played a pivotal role in the launch of Robin Hood Energy, a not-for-profit supplier established to support people in fuel poverty.

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Experience
17 Years
Current Role
Head of Collections
Job Level
Mid-senior
Location
Nottinghamshire, England, United Kingdom
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Sukhy cares about

Customer Experience
Focuses on improving the customer journey by breaking down barriers and resolving process conflicts to enhance satisfaction.
Tackling Fuel Poverty
Was a key part of launching Robin Hood Energy, a not-for-profit supplier created specifically to support people struggling with fuel poverty.
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Career

Work history

2-2025
Head of Collections
Octopus Energy
3-2021 - 3-2025
Regional Leader at Octopus Energy
Octopus Energy
4-2019 - 3-2021
Head of B2B
Robin Hood Energy
10-2015 - 3-2021
Commercial Manager
Robin Hood Energy
2-2015 - 11-2015
Customer service manager sales
Nottingham City Council
In the press

Media appearances

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Education
2000 - 2003
BSc
De Montfort University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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