Sukhy Pooni in

Sukhy Pooni

Enthusiast · DISC type i
Head of Collections at Octopus Energy
📍 Nottinghamshire, England, United Kingdom

Sukhy Pooni is the Head of Collections at Octopus Energy, a collaborative leader with over 15 years of experience in the energy industry. With a BSc from De Montfort University, she has a proven track record of improving the customer experience by identifying and resolving process conflicts and bottlenecks.

She played a pivotal role in the launch of Robin Hood Energy, a not-for-profit supplier established to support people in fuel poverty.

Read the full overview →
Experience
17 Years
Current Role
Head of Collections
Job Level
Mid-senior
Location
Nottinghamshire, England, United Kingdom
Personality Overview

How Sukhy shows up

Amiable & Agreeable
Optimistic
Story Driven

They are generally friendly, so be careful when relying on their word. They are more about building relationships than just cutting deals. Unlike D or C types, they are convinced more by stories and testimonials.

Priorities

Topics Sukhy cares about

Customer Experience
Focuses on improving the customer journey by breaking down barriers and resolving process conflicts to enhance satisfaction.
Tackling Fuel Poverty
Was a key part of launching Robin Hood Energy, a not-for-profit supplier created specifically to support people struggling with fuel poverty.
+4 more topics Login to view topics
Career

Work history

2-2025
Head of Collections
Octopus Energy
3-2021 - 3-2025
Regional Leader at Octopus Energy
Octopus Energy
4-2019 - 3-2021
Head of B2B
Robin Hood Energy
10-2015 - 3-2021
Commercial Manager
Robin Hood Energy
2-2015 - 11-2015
Customer service manager sales
Nottingham City Council
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2000 - 2003
BSc
De Montfort University
Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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