Suprita Vaishnav in

Suprita Vaishnav

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Sr. Principle Consultant Marketing | Customer Engagement Leader | Digital Transformation at Oracle
📍 Gurugram, Haryana, India

Suprita Vaishnav is a B2B marketing leader with 16 years of experience at Oracle, Capgemini, and BT, specializing in AI-driven customer experience and lifecycle transformation. Praised by colleagues as dependable, impactful, and highly professional, she holds an MBA from the Balaji Institute of Modern Management and drives global customer engagement programs.

She has a keen interest in the intersection of marketing and popular culture, having authored a blog post exploring how professional sports teams successfully use email marketing to drive fan engagement and loyalty.

Suprita recently earned her Oracle Fusion AI Agent Studio Certification, enabling her to design and implement advanced AI automation.

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Experience
16 Years
Current Role
Sr. Principle Consultant Marketing | Customer Engagement Leader | Digital Transformation
Job Level
Mid-senior
Location
Gurugram, Haryana, India
Personality Overview

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Priorities

Topics Suprita cares about

AI in CX
Her current role at Oracle is focused on embedding AI/ML-driven insights into enterprise-level customer experience and marketing programs to drive growth and retention.
Lifecycle Marketing
She has extensive experience leading customer engagement and lifecycle initiatives to improve retention, adoption, and overall customer lifetime value for global organizations.
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Career

Work history

7-2024
Sr. Principle Consultant Marketing | Customer Engagement Leader | Digital Transformation
Oracle
5-2021 - 11-2024
Principle Marketing Consultant (Customer & Product Lifecycle)
Oracle
9-2016 - 5-2021
Manager - Marketing & Campaigns
Capgemini
1-2012 - 9-2016
Marketing Manager | Global Marketing & Campaigns
BT Global Services
5-2010 - 1-2012
Marketing Expert - S&P Global (CRISIL)
S&P Global
In the press

Media appearances

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Education
2023 - 2024
Executive Education at ISB - Certification Program
Indian School of Business
2008 - 2010
Master of Business Administration - MBA
Balaji Institute of Modern Management
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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