Suresh Anand

Trailblazer
DISC Type : ID

Senior Manager – Service Effectiveness at LSEG (London Stock Exchange Group)

Bengaluru, Karnataka, India

Overview

Suresh Anand is a senior leader with over 30 years of experience managing business operations and service effectiveness in the financial services, healthcare, and capital markets sectors. He specializes in leading large, global teams and enhancing operational performance in highly regulated environments. He holds an MBA from Venkateshwara Open University.

Colleagues and direct reports consistently describe him as a humble, polite, and meticulous leader. He is often called a "lifelong learner" and a "people person" who excels at managing teams and achieving goals with a high degree of professionalism and enthusiasm.

He has built and led large, multi-location teams across India, the US, Canada, Australia, and the APAC region.

Personality Overview

Persuasive

Charismatic

Values Relationships

They prefer to ensure that they are in control of the situation.  They are charming and can persuade others to support their decisions. They are more likely to accept new and exciting technologies.

Topics They Care About

Service Effectiveness
His current role at LSEG involves owning end-to-end service effectiveness across infrastructure and cloud platforms, focusing on operational stability and availability.
Operational Governance
He has extensive experience building governance frameworks, managing risk, and ensuring compliance within highly regulated global organizations.
People-First Leadership
Known for his people-centric approach, he focuses on driving productivity and engagement by understanding his team's individual needs and strengths.

Media Appearances

Suresh has no verified media appearances

Work History

11-2023
Senior Manager – Service Effectiveness at LSEG (London Stock Exchange Group)
1-2022 - 10-2023
Senior Business Analyst – Manager at LSEG (London Stock Exchange Group)
6-2020 - 1-2022
Team Leader – Due Diligence at Refinitiv India Shared Services Pvt. Ltd
1-2019 - 5-2020
Order Management Specialist – Level 4 at Refinitiv India Shared Services Pvt. Ltd.
9-2016 - 12-2018
Operations Manager – Key Strategic Accounts at TENON PROPERTY SERVICES PRIVATE LIMITED

Education

2015 - 2016
Master of Business Administration (MBA) from Venkateshwara Open University

More Information

Social Presence :

Prographics :

Exp : 31 Location : Bengaluru, Karnataka, India Job Level : Middle Designation : Senior Manager – Service Effectiveness at LSEG (London Stock Exchange Group)
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Insights For Selling To Suresh

During A Call Or A Meeting

DO's

  • Keep your pitch focused on the impact but nurture the relationship too
  • Help them visualize the impact of their decision
  • Talk about yourself and some of your achievements at the start of the conversation

DONT's

  • Do not look like someone who doesn’t know what they are talking about
  • Avoid unnecessary negativity or slowness
  • Don’t hesitate from asking questions or pushing them, but take a friendly approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Suresh is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Suresh

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Suresh move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can Suresh take some risk or not?

  • If necessary, they will be ready to take risks.

You And Suresh

Personality Compatibility


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